Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Tuition remission
Job Description
UCLA Lake Arrowhead Lodge is a distinctive meeting and retreat venue located high in the scenic San Bernardino Mountains on the serene shores of Lake Arrowhead in Southern California. This unique 50-acre lodge operates as a seasonal destination, providing meeting spaces and accommodations for groups from September through mid-June each year. During the summer months, the site transforms into a family-oriented retreat with the Bruins Woods Family Camp program, which runs for ten consecutive weeks and welcomes up to 80 families weekly. The lodge offers a tranquil environment surrounded by nature, making it an ideal spot for corporate retreats, family gatherings, and special events.
The Dining Room Server position at UCLA Lake Arrowhead Lodge offers an exciting opportunity to be a key part of the lodge’s hospitality operations. This role involves providing courteous and gracious service to guests, ensuring they have an enjoyable and memorable dining experience. The responsibilities extend beyond traditional wait staff duties and include buffet assistance and bar and lounge service. The Dining Room Server plays an essential role in delivering and serving food and beverages efficiently and courteously. An important aspect of the role is the ability to serve alcoholic beverages responsibly, answer guests’ questions, and make informed recommendations regarding menu items and drink selections. The position demands excellent customer service skills, attentiveness, and the ability to work well both independently and as part of a team in a fast-paced environment.
Given the seasonal nature of the lodge’s operations, the role requires flexibility and adaptability to accommodate the varying attendance and event schedules. UCLA offers a competitive and comprehensive pay package, emphasizing skills, experience, education, and certifications when determining salary offers. This role is ideal for individuals who thrive in dynamic settings, enjoy interacting with diverse populations, and are passionate about delivering high-quality service in a picturesque retreat atmosphere.
The Dining Room Server position at UCLA Lake Arrowhead Lodge offers an exciting opportunity to be a key part of the lodge’s hospitality operations. This role involves providing courteous and gracious service to guests, ensuring they have an enjoyable and memorable dining experience. The responsibilities extend beyond traditional wait staff duties and include buffet assistance and bar and lounge service. The Dining Room Server plays an essential role in delivering and serving food and beverages efficiently and courteously. An important aspect of the role is the ability to serve alcoholic beverages responsibly, answer guests’ questions, and make informed recommendations regarding menu items and drink selections. The position demands excellent customer service skills, attentiveness, and the ability to work well both independently and as part of a team in a fast-paced environment.
Given the seasonal nature of the lodge’s operations, the role requires flexibility and adaptability to accommodate the varying attendance and event schedules. UCLA offers a competitive and comprehensive pay package, emphasizing skills, experience, education, and certifications when determining salary offers. This role is ideal for individuals who thrive in dynamic settings, enjoy interacting with diverse populations, and are passionate about delivering high-quality service in a picturesque retreat atmosphere.
Job Requirements
- Valid CA noncommercial Class C driver’s license
- Must be 18 years or older
- Ability to work varying schedules including evenings, weekends, holidays, and overtime
- Must complete satisfactory background and Live Scan checks
- Must undergo pre-placement physical examination
- Ability to drive University vehicles
- Compliance with California DMV Pull Notice System
- Demonstrated ability to comply with safety and sanitation procedures
- Strong customer service skills
- Ability to communicate effectively in English
- Experience handling food and beverage service
- Ability to work in a fast-paced, dynamic environment
Job Qualifications
- 6-12 months experience as a food server in a restaurant setting
- 1+ years guest service experience in a fast-paced restaurant preferred
- Ability to engage respectfully with diverse populations
- Ability to stay calm during customer dissatisfaction
- Effective written and verbal communication in English
- Ability to work efficiently with a fluctuating workload
- Skill in preparing beverages and single-step food tasks
- Understanding of safety and sanitation standards
- Basic math skills
- Effective interpersonal skills in a high-volume environment
- Working knowledge of culinary techniques preferred
- Familiarity with alcoholic beverages preferred
Job Duties
- Provide courteous and gracious service to guests
- Serve as wait staff, buffet attendant, and bar and lounge server
- Prepare and serve alcoholic beverages responsibly
- Make menu and beverage recommendations and answer guests’ questions
- Ensure timely, friendly, and efficient delivery of food and beverage items
- Maintain compliance with safety and sanitation standards
- Handle customer payment transactions accurately
Job Location
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