Dining Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Employee Discounts
Paid tuition for English Language courses
Opportunities for advancement

Job Description

Denny's is a well-established American diner chain that has been serving a diverse clientele with hearty and comforting meals 24 hours a day. Known for its inclusivity and commitment to providing a welcoming environment, Denny's fosters a culture where guests can feel at home any time of the day. With a strong emphasis on customer satisfaction and a reputation for delicious food, Denny's continues to be a leading choice for casual dining in the United States.

This job opportunity is for the position of Dining Host or Hostess at Denny's. The role is pivotal in creating a positive first impression by warmly greeting and seating guests as they arrive. The Dining Host/Hostess ensures smooth coordination with the kitchen and service staff to create an inviting and efficient dining experience. This role involves managing payment transactions, attending to customer inquiries, and supporting the team with tasks such as maintaining clean tables and organized waiting areas. Candidates for this job must be highly mobile, comfortable standing for extended periods, and able to work effectively in a fast-paced environment.

The role offers a flexible work schedule, including day shifts, weekends, holidays, and weekdays, making it ideal for those seeking adaptable working hours. As part of the Denny's team, employees can expect to develop valuable customer service skills within a supportive and fun atmosphere. The restaurant provides comprehensive benefits, including health insurance, dental and vision coverage, paid time off, disability and life insurance, employee discounts, and paid tuition for English language courses. Denny’s encourages growth from within, offering opportunities for career advancement for motivated individuals.

Working as a Dining Host/Hostess at Denny's means embracing the company's values of respect, creativity, and inclusivity. The employee becomes the face of the diner, responsible for creating an enjoyable experience beginning at the door. This position is not only about seating guests but also about being an ambassador of excellent customer service and company culture. It requires the ability to manage competing priorities gracefully while keeping a friendly and professional demeanor under pressure.

If you have a passion for hospitality, enjoy engaging with people, and thrive in environments that value teamwork and customer satisfaction, this role at Denny's offers a rewarding career path. Join the team where you can grow professionally while contributing to a famous American brand dedicated to being open for anything and everyone.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service preferred
  • Ability to stand for extended periods
  • Proficient in operating cash registers
  • Comfortable using computers and phone systems
  • Ability to carry trays weighing up to 20 pounds
  • Flexibility to work weekends, holidays, and varied shifts
  • Strong interpersonal and problem-solving skills

Job Qualifications

  • Ability to accurately observe and differentiate monetary denominations
  • Basic math skills
  • Strong communication skills for interacting with guests
  • Sufficient mobility to maneuver in the work area
  • Compliance with local health regulations for food handling
  • Ability to present a professional image consistently
  • Completion of required training, including anti-discrimination and anti-harassment courses

Job Duties

  • Greet and welcome customers immediately upon arrival, confirming their party size and any special needs
  • Process payments from customers per established cash handling procedures and effectively address customer complaints and suggestions
  • Seat guests at tables or booths suitable for their needs and preferences
  • Handle incoming phone calls promptly
  • Ensure a steady supply of clean menus and maintain their good condition
  • Provide initial beverage orders and assist with refills whenever possible
  • Support service staff in cleaning and resetting tables as required
  • Keep the waiting area and register tidy and organized
  • Present a professional image and maintain a courteous, friendly demeanor at all times
  • Embody and advocate for company values

Job Criteria

Experience

Entry Level (1-2 years)


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