Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Pacific Hospitality Group is a distinguished owner/operator hospitality company that places family values and long-term growth at the core of its business philosophy. With a commitment to enriching lives by providing memorable experiences and honoring core ethical principles such as integrity, compliance, and respect, this group ensures sustainable growth through principled entrepreneurship and strong community engagement. The company operates with a unique value proposition that benefits both investors and team members by fostering lasting relationships and prioritizing employee development. Their core vision encompasses not only superior service delivery to guests but also significant contributions to the communities they serve and an unwavering commitment to ethical conduct in all business operations.
The current opening is for a Destination Seller, an essential role within the hospitality sales team that focuses on driving revenue through the acquisition and conversion of group business. This role not only centers on sales and business development but also on delivering high-quality, personalized destination experiences to prospective meeting planners. Success in this position means acting as a vital link between several operational departments including Sales, Revenue Management, Catering, Operations, and external partners like Destination Management Companies (DMCs). The Destination Seller's responsibilities extend to coordinating tailored site visits, nurturing key accounts, creating strategic local partnerships, and identifying incremental businesses that elevate the resort’s status as a premier meetings destination in Napa Valley.
The Destination Seller must demonstrate a strong aptitude for managing complex sales processes, responding promptly and professionally to inquiries, preparing proposals, and coordinating site inspections with a customer-centric approach. They are entrusted with scripting and leading engaging tours of resort facilities, overseeing logistics related to guest accommodations and ancillary services during site inspections, and ensuring every client interaction is smooth and aligned with the resort’s standards. Beyond sales, the position demands a proactive role in local market engagement, fostering collaborations with wineries, local businesses, and community organizations to enrich and diversify the client experience.
This role requires a combination of sales expertise, exceptional relationship-building skills, and a deep understanding of luxury hospitality services. The Destination Seller will also participate in strategic sales discussions, contribute to business reviews, and support various promotional campaigns. With a salary range of $80,000 to $86,000 annually, the position offers a rewarding opportunity to build a meaningful career in hospitality sales while working in an environment committed to ethical values and professional development. The company also emphasizes equal employment opportunities, fostering a diverse and inclusive workplace where every employee and applicant is treated with dignity and respect.
The current opening is for a Destination Seller, an essential role within the hospitality sales team that focuses on driving revenue through the acquisition and conversion of group business. This role not only centers on sales and business development but also on delivering high-quality, personalized destination experiences to prospective meeting planners. Success in this position means acting as a vital link between several operational departments including Sales, Revenue Management, Catering, Operations, and external partners like Destination Management Companies (DMCs). The Destination Seller's responsibilities extend to coordinating tailored site visits, nurturing key accounts, creating strategic local partnerships, and identifying incremental businesses that elevate the resort’s status as a premier meetings destination in Napa Valley.
The Destination Seller must demonstrate a strong aptitude for managing complex sales processes, responding promptly and professionally to inquiries, preparing proposals, and coordinating site inspections with a customer-centric approach. They are entrusted with scripting and leading engaging tours of resort facilities, overseeing logistics related to guest accommodations and ancillary services during site inspections, and ensuring every client interaction is smooth and aligned with the resort’s standards. Beyond sales, the position demands a proactive role in local market engagement, fostering collaborations with wineries, local businesses, and community organizations to enrich and diversify the client experience.
This role requires a combination of sales expertise, exceptional relationship-building skills, and a deep understanding of luxury hospitality services. The Destination Seller will also participate in strategic sales discussions, contribute to business reviews, and support various promotional campaigns. With a salary range of $80,000 to $86,000 annually, the position offers a rewarding opportunity to build a meaningful career in hospitality sales while working in an environment committed to ethical values and professional development. The company also emphasizes equal employment opportunities, fostering a diverse and inclusive workplace where every employee and applicant is treated with dignity and respect.
Job Requirements
- Bachelor's degree in hospitality management, business administration, marketing, or a related field preferred
- minimum of 2-4 years of hospitality sales, catering, event management, or destination marketing experience
- luxury resort or hotel experience preferred
- experience conducting site inspections and working with meeting planners is highly desirable
- experience working with destination management companies (DMCs) and local hospitality partners preferred
- knowledge of group sales processes and CRM systems
- strong sales and relationship-building skills
- excellent written and verbal communication abilities
- outstanding presentation and public speaking skills
- exceptional organizational and project management skills
- ability to manage multiple priorities in a fast-paced environment
- strong negotiation and problem-solving skills
- ability to create memorable customer experiences
- professional networking and business development capabilities
- understanding of luxury hospitality and group sales
- proficiency with Microsoft Office Suite and hotel CRM/sales systems (Delphi or similar preferred)
Job Qualifications
- Bachelor's degree in hospitality management, business administration, marketing, or a related field preferred
- equivalent hospitality sales experience may be considered
- minimum of 2–4 years of hospitality sales, catering, event management, or destination marketing experience
- luxury resort or hotel experience preferred
- experience conducting site inspections and working with meeting planners is highly desirable
- experience working with destination management companies (DMCs) and local hospitality partners preferred
- knowledge of group sales processes and CRM systems
- strong sales and relationship-building skills
- excellent written and verbal communication abilities
- outstanding presentation and public speaking skills
- exceptional organizational and project management skills
- ability to manage multiple priorities in a fast-paced environment
- strong negotiation and problem-solving skills
- ability to create memorable customer experiences
- professional networking and business development capabilities
- understanding of luxury hospitality and group sales
- proficiency with Microsoft Office Suite and hotel CRM/sales systems (Delphi or similar preferred)
Job Duties
- Respond promptly to inbound group sales inquiries and requests for proposal (RFPs) to maximize conversion opportunities
- support the sales team by preparing proposals, presentations, contracts, and client correspondence
- coordinate with revenue management to ensure pricing, availability, and business opportunities align with commercial strategy
- manage assigned house accounts, including but not limited to LG, maintaining strong client relationships and identifying opportunities for repeat and incremental business
- conduct proactive prospecting within assigned markets and generate new local business opportunities through networking and relationship building
- plan, coordinate, and execute exceptional site inspections for meeting planners and prospective clients
- develop and maintain strong relationships with local businesses, wineries, attractions, transportation providers, and community organizations to enhance client experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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