Dental Receptionist / Front Desk

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling

Job Description

Our outstanding dental practice is a modern, patient-focused facility dedicated to offering exceptional oral healthcare services to the community. We pride ourselves on our state-of-the-art technology and equipment, which create a welcoming and efficient environment for delivering high-quality dental care. Our team embodies the values of compassion, professionalism, and continuous learning, ensuring every patient receives personalized attention and the best possible dental experience. We are continuously committed to advancing our skills and maintaining an environment where both our staff and patients feel valued, respected, and cared for.

We are currently seeking an exceptional Dental Receptionist / Front Desk professional to join our dedicated team. This role is vital in maintaining smooth operations and ensuring our patients have a positive experience right from their first point of contact with our practice. The ideal candidate will demonstrate excellent communication skills, keen attention to detail, and the ability to thrive in a fast-paced environment. Experience with Dentrix software and insurance verification is essential to help manage patient records and appointment scheduling efficiently. Whether you are an experienced professional or a recent graduate from an accredited program, we welcome your enthusiasm and dedication to contributing to high standards of patient care.

The Dental Receptionist / Front Desk staff member acts as the first impression of our dental practice and plays an integral role in patient satisfaction. Responsibilities include greeting patients warmly, managing appointments, verifying insurance coverage, and providing support to patients and team members. The role also requires strict compliance with infection control and safety protocols to maintain a clean and safe environment for everyone. Collaboration with dentists, hygienists, and other team members is crucial for delivering seamless service and coordinating patient care effectively. Joining our team means becoming part of a supportive, professional, and innovative practice committed to dental excellence and patient well-being.

Job Requirements

  • High school diploma or equivalent
  • Experience with Dentrix software
  • Knowledge of dental insurance verification processes
  • Strong communication skills
  • Ability to multitask and manage time effectively
  • Attention to detail and professionalism
  • Ability to adhere to infection control protocols

Job Qualifications

  • High school diploma or equivalent
  • Previous experience as a dental receptionist or front desk assistant preferred
  • Proficiency with Dentrix software and insurance verification
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to work well in a fast-paced environment
  • Professional demeanor and commitment to patient confidentiality

Job Duties

  • Provide exceptional customer service and support to patients and colleagues
  • Maintain strict adherence to infection control and safety protocols
  • Collaborate effectively with cross-functional teams to deliver seamless patient experiences
  • Manage appointment scheduling and patient check-in/check-out processes
  • Handle insurance verification and patient billing inquiries
  • Maintain accurate patient records and confidentiality
  • Use Dentrix software efficiently for practice management

Job Criteria

Experience

Mid Level (3-7 years)


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