Dental Receptionist

Northern Valley Indian Health, Inc. (NVIH) is a respected healthcare organization dedicated to providing comprehensive and culturally sensitive medical services to Native communities and the surrounding population. As a community-focused health agency, NVIH is committed to advancing the health and well-being of patients through expert care, respectful treatment, and the integration of modern medical practices with tribal values. The organization operates several clinics and health programs designed to meet a wide variety of patient needs, from general health maintenance to specialized dental services. With a strong emphasis on patient-centered care, NVIH fosters an environment that promotes trust, respect, and collaboration between healthcare providers and the communities they serve.

The Dental Receptionist position at Northern Valley Indian Health plays a critical role in maintaining an environment of goodwill and excellent patient service. Reporting to the Clinic Support Supervisor, this role involves managing front office responsibilities which are vital to the smooth operation of the dental clinic. The receptionist will act as the first point of contact for patients, providing a welcoming and supportive atmosphere while managing tasks including patient scheduling, registration, billing support, medical records management, data entry, and administrative assistance. The role requires the individual to handle sensitive information with the utmost discretion, maintain HIPAA compliance, and work collaboratively with both clinical and administrative staff.

This full-time position requires someone who embodies the core values and mission of NVIH by demonstrating excellent interpersonal skills, attention to detail, and dedication to providing quality patient experiences. The Dental Receptionist is expected to facilitate efficient patient flow, ensuring all documentation is accurate and up-to-date, coordinating referrals, and supporting billing processes effectively. Ideal candidates should be adept at multitasking, patient communication, and technological tools including electronic health records and insurance portals.

Northern Valley Indian Health offers a supportive work environment where teamwork and collaboration are highly valued. This role not only requires administrative competencies but also demands a compassionate and friendly demeanor, as you will be directly contributing to the welcoming environment patients experience upon entering the clinic. The agency is committed to its Native Preference hiring policy, encouraging qualified Native applicants to apply, while also maintaining an equal opportunity workplace. Employment benefits include medical, dental, and vision coverage, generous paid time off, paid company holidays, and a 401K matching plan, reflecting NVIH's commitment to employee well-being and professional growth.