Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development programs
flexible scheduling
employee recognition programs
Job Description
Domino's is a globally recognized leader in the pizza delivery and restaurant industry, known for its commitment to quality, innovation, and customer satisfaction. As a part of this dynamic company, team members play a crucial role in ensuring that customers receive excellent service through efficient order processing, product preparation, and timely delivery. Domino's operates numerous stores worldwide, each dedicated to providing a consistent and enjoyable dining experience, whether customers choose to dine in, pick up, or have their orders delivered to their doorstep. The company prides itself on leveraging advanced technology to streamline operations and enhance the customer experience, including proprietary ordering systems and delivery tracking tools.
The role of an hourly Store Team Member, specifically a Customer Service Representative (CSR), at Domino's is designed to deliver exceptional service while supporting various in-store and delivery functions. This position involves operating kitchen equipment, preparing products to specification, and handling customer orders both in person and over the phone. CSRs are responsible for maintaining inventory, completing necessary documentation, and ensuring the cleanliness and safety of the store environment. The job demands a high level of communication skills for interacting with customers and team members, as well as the ability to utilize multiple technology platforms to process orders efficiently.
Working as a Domino's Store Team Member involves a blend of responsibilities centered around meticulous food preparation, order accuracy, and handling delivery logistics. You will regularly manage tasks such as stocking ingredients, cleaning restaurant equipment and facilities, and training on new products to maintain a high standard of service quality. This role requires physical stamina to stand and walk for extended periods, as well as the ability to lift and carry heavy items safely. The environment varies in temperature, ranging from cold storage coolers to hot kitchen areas, with occasional outdoor exposure when taking care of waste removal. The job also requires attention to detail and coordination to work with food safety standards, kitchen machinery, and customer interactions.
The ideal candidate for this role is comfortable working in a fast-paced, team-oriented atmosphere and understands the importance of delivering quality food rapidly while maintaining a positive customer experience. Proficiency in basic math for cash handling and order management, along with good motor coordination and multitasking abilities, is essential. Furthermore, employees are expected to follow all company guidelines and utilize Domino's specific technologies such as the Driver app and digital ordering systems to facilitate order fulfillment and ensure seamless delivery operations.
Domino's offers a learning environment where continued on-the-job training is provided for product knowledge and operational enhancements. Team members are integral to the company’s success and are supported through comprehensive training programs that empower them to perform effectively and grow within the organization. Employment as a Store Team Member is hourly-based, emphasizing reliability, communication, and efficiency. While specific salary details can vary by location, Domino's is competitive in providing fair wages and opportunities for advancement.
Overall, this role is suited for individuals who value teamwork, customer service excellence, and a dynamic work setting focused on delivering quality food and service. Those who thrive in roles involving direct customer interaction and operational responsibilities will find this position rewarding and foundational for future career growth within the food service industry.
The role of an hourly Store Team Member, specifically a Customer Service Representative (CSR), at Domino's is designed to deliver exceptional service while supporting various in-store and delivery functions. This position involves operating kitchen equipment, preparing products to specification, and handling customer orders both in person and over the phone. CSRs are responsible for maintaining inventory, completing necessary documentation, and ensuring the cleanliness and safety of the store environment. The job demands a high level of communication skills for interacting with customers and team members, as well as the ability to utilize multiple technology platforms to process orders efficiently.
Working as a Domino's Store Team Member involves a blend of responsibilities centered around meticulous food preparation, order accuracy, and handling delivery logistics. You will regularly manage tasks such as stocking ingredients, cleaning restaurant equipment and facilities, and training on new products to maintain a high standard of service quality. This role requires physical stamina to stand and walk for extended periods, as well as the ability to lift and carry heavy items safely. The environment varies in temperature, ranging from cold storage coolers to hot kitchen areas, with occasional outdoor exposure when taking care of waste removal. The job also requires attention to detail and coordination to work with food safety standards, kitchen machinery, and customer interactions.
The ideal candidate for this role is comfortable working in a fast-paced, team-oriented atmosphere and understands the importance of delivering quality food rapidly while maintaining a positive customer experience. Proficiency in basic math for cash handling and order management, along with good motor coordination and multitasking abilities, is essential. Furthermore, employees are expected to follow all company guidelines and utilize Domino's specific technologies such as the Driver app and digital ordering systems to facilitate order fulfillment and ensure seamless delivery operations.
Domino's offers a learning environment where continued on-the-job training is provided for product knowledge and operational enhancements. Team members are integral to the company’s success and are supported through comprehensive training programs that empower them to perform effectively and grow within the organization. Employment as a Store Team Member is hourly-based, emphasizing reliability, communication, and efficiency. While specific salary details can vary by location, Domino's is competitive in providing fair wages and opportunities for advancement.
Overall, this role is suited for individuals who value teamwork, customer service excellence, and a dynamic work setting focused on delivering quality food and service. Those who thrive in roles involving direct customer interaction and operational responsibilities will find this position rewarding and foundational for future career growth within the food service industry.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Ability to communicate effectively verbally and in writing
- Basic math skills including making correct monetary change
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 pounds
- Ability to work in varying temperature environments
- Ability to use computers and related technology
- Must be able to follow company policies and procedures
- Must be at least 18 years old
Job Qualifications
- Ability to add, subtract, multiply, and divide accurately and quickly
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers
- Ability to enter orders using a computer keyboard or touch screen
- Good communication skills
- Ability to work under stress
- Ability to meet strict quality control standards
- Ability to perform repetitive tasks
- Ability to work alone and with others
- Ability to analyze and compile data
- Ability to make judgments and decisions
Job Duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare all products
- Use all proprietary technology
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
- Responsible for continued on the job training for any and all new products
- Communicate verbally with customers and co-workers to process orders both over the phone and in person
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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