Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
inclusive workplace culture

Job Description

The Cloud One is a vibrant hospitality establishment known for its inclusive culture and dedication to creating exceptional experiences for both guests and employees. Rooted deeply in the local community, The Cloud One embraces the dynamic spirit of the city, its culture, and its people, fostering a workplace where individuality and respect are paramount. At The Cloud One, every day offers something new and exciting, reflecting a commitment to diversity and equal opportunities where all team members can thrive and grow. Employees are empowered to be their true selves or explore new facets of their identity within a supportive environment that values their unique contributions and perspectives. The Cloud One’s philosophy centers on the belief that the heart of outstanding hospitality lies in its people, making respect, inclusivity, and success intertwined priorities. This establishment prides itself on delivering memorable guest experiences with enthusiasm, professionalism, and genuine human connection.

The Server role at The Cloud One is integral to this mission, tasked with providing top-tier hospitality and consistently exceeding guest expectations. The position involves preparing a wide variety of beverages including coffees, teas, and smoothies for both take-out and seated guests. Servers are expected to offer exemplary service by engaging with guests, sharing knowledge about the food and beverage menu, and ensuring smooth and efficient transaction handling through POS systems. Maintaining cleanliness and organization throughout the shift, adhering to food safety and sanitation standards, and supporting kitchen operations including inventory management and food preparation are essential elements of the job. The Server collaborates closely with the Head Chef and other team members to deliver seamless service that highlights The Cloud One’s commitment to quality, professionalism, and guest satisfaction. This role demands both a friendly and attentive approach to customer service as well as meticulous attention to operational details that uphold the high standards guests have come to expect from The Cloud One. The employment type typically aligns with hospitality service standards, offering opportunities for growth within a vibrant and inclusive team environment. Salary details are competitive and reflect industry standards for the hospitality sector, rewarding the dedication and passion each server brings to the establishment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a similar role preferred
  • Basic math skills for cash handling
  • Ability to stand for extended periods
  • Good physical stamina
  • Availability to work flexible hours including weekends and holidays
  • Positive attitude and customer service orientation

Job Qualifications

  • Experience in hospitality or food service
  • Knowledge of food and beverage menus
  • Ability to use POS systems
  • Strong communication and interpersonal skills
  • Ability to follow food safety and sanitation standards
  • Ability to work in a fast-paced environment
  • Teamwork and collaboration skills

Job Duties

  • Prepare a wide variety of coffees/teas/smoothies for both to-go and seated guests
  • Provide exemplary service to all guests by applying knowledge of the food and beverage menus by engaging with guests at every opportunity
  • Properly execute all steps of food and beverage counter and table service
  • Maintain POS cash controls per company guidelines
  • Ensure all standards are exceeded within the operations including guest welcome, orders, delivery of food and beverage, and clearing tables
  • Follow all daily and weekly cleaning assignments
  • Perform inventory counts as required or assigned by the supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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