Deli Manager

Fresco y Mas is a vibrant supermarket chain dedicated to providing fresh, high-quality products with a special focus on Latin American and Hispanic food items. The company is deeply committed to nurturing a work environment where associates can be genuine, valued, and empowered to reach their full potential. With a strong emphasis on diversity and inclusion, Fresco y Mas fosters a collaborative atmosphere that embraces the unique backgrounds and experiences of its employees. As a part of this dynamic and supportive organization, employees have the opportunity to contribute to a brand that is devoted to serving its community with both authentic flavors and excellent customer service.

The Deli Manager role at Fresco y Mas is a crucial leadership position responsible for managing the daily operations of the deli department. This position demands a multifaceted approach, balancing physical labor, delegation, team leadership, planning, and administrative duties to ensure department success. The Deli Manager focuses on increasing customer confidence and loyalty by maintaining consistent and compliant operations, offering fresh and appealing products, and delivering courteous, knowledgeable, and prompt service. They execute merchandising plans with attention to standards, product levels, shrink management, and sales trends.

This role nurtures a positive work culture, promoting teamwork and effective communication while empowering team members to meet or exceed goals related to merchandising, sales, and profitability. Supervisory responsibilities include training and developing deli associates, managing schedules to maintain service levels during peak times, and adhering to all local, state, and federal regulations, including food safety and labor laws. The Deli Manager is also responsible for overseeing inventory control, product quality inspections, and compliance with safety protocols, ensuring the department operates smoothly and profitably.

Essential to this role is the ability to create an inviting customer environment that encourages loyalty through excellent service, quality products, and an enjoyable shopping experience. The position requires proficiency in operating deli equipment, managing production planning tools, and performing administrative tasks such as scheduling and pricing changes. The Deli Manager must show strong leadership qualities, exceptional interpersonal skills, and a deep understanding of food safety and regulatory compliance.

Working conditions for this role involve various physical demands, including standing, walking, lifting weights up to 50 pounds regularly and occasionally up to 250 pounds, and handling machinery like slicers, fryers, and ovens. The role requires adaptability to indoor and outdoor environments, in temperatures ranging from cold to heated settings, while maintaining high safety standards. Although some travel may be occasional, no overnight travel is required. Shifts are varied, including closing and prime-time evening shifts, making flexibility and reliability essential.

Overall, the Deli Manager position at Fresco y Mas offers a rewarding opportunity for individuals passionate about leadership, customer service, and quality food merchandising in a culturally rich supermarket environment. This role is integral to sustaining the company’s reputation for excellence and supporting its long-term growth and community impact.