Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Life insurance
Job Description
Weis Markets is a well-established grocery store chain known for its commitment to quality, customer service, and community involvement. Founded over a century ago, Weis Markets has grown to become a trusted name in the retail grocery industry, recognized for offering a wide selection of fresh products, including produce, deli, bakery, and meats, as well as household essentials. The company values associate respect, teamwork, and growth, making it a desirable workplace for individuals passionate about retail and customer service. With a strong emphasis on associate development and community contribution, Weis Markets strives to create a positive shopping environment and foster long-term relationships with its customers and employees alike.
The role of the Deli Manager at Weis Markets is a critical leadership position within the store management team, responsible for overseeing the deli and food service departments. This full-time, regular position is located at 5580 Crawford Drive, Bethlehem, PA 18017. The Deli Manager is charged with promoting excellent customer relations by guiding associates to exhibit positive, customer-focused behavior while ensuring efficient operation of the deli department. Responsibilities extend beyond routine management tasks to include direct interaction with customers, taking orders, and ensuring quality and freshness of deli products. The manager must skillfully handle inventory control, scheduling, training, and associate performance management to align with the store’s financial and operational goals.
A significant part of the Deli Manager's duties includes developing merchandising strategies to attract customers and drive sales, monitoring competitor activities, and maintaining detailed records of sales, inventory, and associate performance. The role demands strict adherence to food safety and company policies, ensuring that the deli maintains cleanliness, product rotation, and compliance with health standards. Additionally, the Deli Manager operates deli equipment safely, prepares various food items according to company recipes, and may handle cash register operations responsibly. Supervisory responsibilities include managing department associates, participating in new hire interviews, and conducting performance reviews.
The position requires a proactive individual capable of multitasking and collaborating closely with co-workers and supervisors to ensure smooth department function. Commitment to maintaining safety standards, using personal protective equipment, and promoting 5S procedures in the workplace is essential. Weis Markets values candidates who are dedicated to continuous improvement and capable of assuming total store leadership if required in the absence of store management. This role provides an excellent opportunity for experienced management professionals passionate about food service and retail to contribute to a reputable company that values respect, appreciation, and professional growth.
The role of the Deli Manager at Weis Markets is a critical leadership position within the store management team, responsible for overseeing the deli and food service departments. This full-time, regular position is located at 5580 Crawford Drive, Bethlehem, PA 18017. The Deli Manager is charged with promoting excellent customer relations by guiding associates to exhibit positive, customer-focused behavior while ensuring efficient operation of the deli department. Responsibilities extend beyond routine management tasks to include direct interaction with customers, taking orders, and ensuring quality and freshness of deli products. The manager must skillfully handle inventory control, scheduling, training, and associate performance management to align with the store’s financial and operational goals.
A significant part of the Deli Manager's duties includes developing merchandising strategies to attract customers and drive sales, monitoring competitor activities, and maintaining detailed records of sales, inventory, and associate performance. The role demands strict adherence to food safety and company policies, ensuring that the deli maintains cleanliness, product rotation, and compliance with health standards. Additionally, the Deli Manager operates deli equipment safely, prepares various food items according to company recipes, and may handle cash register operations responsibly. Supervisory responsibilities include managing department associates, participating in new hire interviews, and conducting performance reviews.
The position requires a proactive individual capable of multitasking and collaborating closely with co-workers and supervisors to ensure smooth department function. Commitment to maintaining safety standards, using personal protective equipment, and promoting 5S procedures in the workplace is essential. Weis Markets values candidates who are dedicated to continuous improvement and capable of assuming total store leadership if required in the absence of store management. This role provides an excellent opportunity for experienced management professionals passionate about food service and retail to contribute to a reputable company that values respect, appreciation, and professional growth.
Job Requirements
- High school diploma or general education degree (GED) required
- associate or bachelor’s degree in business related field or food service-related field desirable
- minimum 3 years’ experience in management in retail, restaurant, supermarket environment
- ability to perform essential duties with or without accommodation
Job Qualifications
- High school diploma or general education degree (GED)
- associate or bachelor’s degree in business related field or food service-related field desirable
- minimum 3 years’ experience in management in retail, restaurant, supermarket environment
Job Duties
- Promotes excellent customer relations by instilling positive customer focused behavior with associates
- smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner
- takes customer orders over the phone or in person at the store with a pleasant and positive attitude
- determines what the customer is looking for in terms of size, flavor and appearance
- creates the finished product in timely fashion
- manages department inventories by tracking weekly sales reports, orders products and supplies to meet customer demand in order to maximize sales and profits
- maintains inventory levels to ensure the highest quality of freshness
- schedules all Deli and Food Service associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department
- participates in associate annual performance reviews and new hire interviews
- utilizes the Learning Management System (LMS) current and new associates
- develops and implements merchandising plans that meet the financial objectives of the department individually or in cooperation with supervisors
- merchandises displays in order to attract customers and drive sales
- monitors competitor activity concerning merchandising, pricing, quality, and comparison signage
- prepares, maintains, and tracks records concerning inventories to calculate gross monthly profits according to company guidelines
- maintains associate department records and reports on all important matters including associate performance and discipline, sales, future, etc
- checks and verifies all department deliveries and invoices to ensure accurate billing
- may help unload merchandise and transport to sales floor or storage area
- enforces and follows department practices regarding receiving, dating, and restocking to ensure product rotation
- monitors product quality and freshness
- controls Deli and Food Service expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink
- ensures associates correctly follow company recipes for prepared products
- maintains food safety and freshness by properly removing and recording out of code products
- keeps Deli service areas well stocked and always appealing to meet customer demands
- ensures freshness and condition of merchandise in display cases along with proper prices and correct signs
- properly rotates product
- handles spoiled or damaged products or products close to expiration according to company procedures and standards
- operates slicing equipment to provide meats and cheeses based on customer preferences
- packages items and applies sticker showing price, weight, and date
- prepares ready-to-eat foods to individual order of customers
- prepares platters of sliced meats, cheeses and vegetable trays
- also requires safe use of knives/kitchen utensils
- adheres to company recipes and safety policies when preparing food such as chicken, pizza, sandwiches, salads and other various hot or cold food items
- may operate and be responsible for cash register operations
- follows policies and procedures to ensure proper money handling to avoid cash overages or shortages
- adheres to company and state laws related to tobacco and alcohol sales
- maintains backroom and receiving area security and organization by promoting 5S procedures
- responsible for general sanitation in the department
- follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements
- disposes of trash properly
- ensures smooth function of department and store by cooperating with co-workers and supervisors
- responsible to continuously improve job performance
- responsible for utilization of all company provided Personal Protected Equipment (PPE), including but not limited to cut resistant gloves, safety cutters, company sponsored footwear
- may also be called upon to assist in other departments
- supervises associates within the department
- may assume total leadership of the building in absence of store management
- specific number of associates under supervision depends upon the store size and presence of store management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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