Deli Bakery Team Leader

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $20.00

Work Schedule

Flexible

Benefits

weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement and career growth

Job Description

Meijer is a family-owned company that has been dedicated to serving communities and delivering quality service for many years. As a significant player in the retail and grocery industry, Meijer prides itself on fostering a supportive and inclusive work environment where employees are encouraged to grow both personally and professionally. This company is committed to providing career opportunities that emphasize leadership, development, and community engagement. Meijer's core mission is to serve people and communities by offering excellent customer service and innovative retail solutions that meet shoppers' needs efficiently and effectively. Employees at Meijer are considered part of the family and are supported through various initiatives aimed at nurturing their talents and advancing their careers within the company. The culture at Meijer promotes teamwork, respect, and continuous learning, making it a sought-after workplace for professionals passionate about retail and customer service.

The available role focuses on planning, directing, and supervising daily operations in various store departments. This leadership position plays a crucial part in mentoring and coaching team members, fostering a positive work atmosphere that prioritizes excellent customer experiences and operational efficiency. As a department manager at Meijer, you will be responsible for implementing strategies to enhance customer service, boost store sales, and maintain prompt and efficient service standards. The role demands a strong emphasis on store presentation and adherence to company standards, especially during prime shopping hours. Managing the team involves overseeing staffing needs, hiring, training, and development, as well as maintaining financial accountability concerning sales and shrink control. This position offers a rewarding career path with opportunities for advancement through dedicated development programs. Meijer also provides weekly pay, scheduling flexibility, paid parental leave, paid education assistance, team member discounts, and additional benefits aimed at overall employee wellness and career growth. Joining Meijer means becoming part of a family-oriented company that values leadership, community involvement, and delivering excellent service at every level.

Job Requirements

High school diploma or its equivalent
2-3 years of related retail experience
One year of management experience
Experience with rotational assignments in other store areas such as meat, bakery, produce and deli
Customer service experience
Ability to communicate clearly and provide precise direction
Conflict resolution skills
Multi-tasking capabilities
Ability to analyze financial and statistical data for decision making
Knowledge of suggestive selling techniques
Leadership in workplace safety
Mentorship skills
Completion of required certifications

Job Qualifications

High school diploma or its equivalent required
2-3 years of related retail experience
One year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce and deli
also customer service and product flow experience is helpful
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
Successful completion of all required certifications

Job Duties

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members
Responsible for staffing, selection and hiring to achieve staffing needs
Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions
Documents and applies disciplinary actions and makes recommendations concerning discharge
Responsible for P&L, achieving sales and maintaining shrink for the department
Models exceptional, fast and friendly customer service
Communicates the Meijer Friendly Initiative in all team meetings and conversations
Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards
Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training
Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered
Promotes a safe work environment
Reliable and consistent attendance required
Performs other duties as assigned