Deli Bakery Team Leader

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.75 - $19.00

Work Schedule

Flexible

Benefits

weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

career growth

Job Description

Meijer is a family-owned company deeply committed to serving people and communities by fostering a supportive work environment focused on personal growth, leadership development, and community engagement. As a leading retailer, Meijer operates a variety of departments in their stores, offering a wide range of products and services to meet the diverse needs of customers. The company values its team members as integral parts of the organization's success and emphasizes career opportunities that promote advancement and skill enhancement within a collaborative and inclusive setting.

This job opening is for a Store Department Supervisor role at Meijer. The position involves planning, directing, and supervising team members in the daily operations of various store departments. This role holds a key responsibility in mentoring and coaching team members, implementing strategies to improve customer service, driving sales, and ensuring that customer needs are met swiftly and efficiently. The supervisor will maintain store appearance with a focus on prime shopping hours, product presentation, and adherence to company standards. This role demands a leadership approach that motivates teams, fosters a positive work culture, and upholds Meijer’s values and service excellence.

As a Store Department Supervisor, you will be instrumental in maintaining a positive company image through delivering courteous and efficient service, both to customers and team members. Staffing management, including recruitment and hiring to meet staffing needs, will be part of your daily tasks. The role includes succession planning, providing career paths, and identifying development needs for team members to ensure organizational growth and employee advancement. You will also be responsible for documenting disciplinary actions and making recommendations regarding personnel decisions.

The supervisor will oversee profit and loss management for the department, striving to achieve sales targets and maintain shrink control. Exceptional customer service is integral to the position, requiring the supervisor to model fast, friendly, and professional interactions consistently. Communicating the Meijer Friendly Initiative and promoting a safe work environment are also critical components of the job.

Spending a majority of the time on the store floor, the supervisor must ensure that team members are fully trained, customer service goals are exceeded, and the store environment meets Meijer’s high standards. This position offers weekly pay, scheduling flexibility, paid parental leave, paid education assistance, a team member discount, and development programs aimed at career growth and advancement, making it an attractive opportunity for motivated retail professionals looking to elevate their careers with a respected retail family company.

Job Requirements

High school diploma or its equivalent
2-3 years of related retail experience
One year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce, deli
Customer service and product flow experience is helpful
Demonstrated ability to communicate with team members providing clear and precise direction
Demonstrated ability to resolve conflict addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization practicing working safely
Demonstrated ability to mentor team members including SDITs, hourly positions, and team leaders
Successful completion of all required certifications

Job Qualifications

High school diploma or its equivalent
2-3 years of related retail experience
One year of management experience
Rotational assignments in meat, bakery, produce, deli, customer service, and product flow are helpful
Demonstrated ability to communicate clearly and provide precise direction
Ability to resolve conflicts by addressing root cause issues
Ability to manage multiple tasks effectively
Ability to analyze financial and statistical information to make informed decisions
Ability to teach suggestive selling
Ability to lead an organization that practices working safely at all times
Ability to mentor team members including hourly positions and team leaders
Successful completion of all required certifications

Job Duties

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members
Responsible for staffing, selection and hiring to achieve staffing needs
Promote succession planning by providing career paths and identifying development needs for team members
Document and apply disciplinary actions and make recommendations concerning discharge
Responsible for P&L, achieving sales and maintaining shrink for the department
Model exceptional, fast and friendly customer service
Communicate the Meijer Friendly Initiative in all team meetings and conversations
Mentor and coach team members to ensure customer service and sales goals are exceeded and area maintained to Meijer standards
Ensure team is thoroughly trained in all aspects of their jobs and have completed all required training
Spend majority of time within store communicating with customers and team members to ensure exceptional service
Promote a safe work environment
Reliable and consistent attendance required
Perform other duties as assigned