
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
flexible schedule
Job Description
Fresco y Mas is a dynamic retail grocery establishment committed to fostering an authentic and inclusive work environment where every associate feels valued and empowered to reach their highest potential. Dedicated to delivering quality products and exceptional customer service, Fresco y Mas prides itself on its diverse and supportive team culture that encourages collaboration and mutual respect. As a prominent name in the grocery sector, the company emphasizes operational consistency, quality assurance, and continuous team development to sustain growth and customer satisfaction. The position available is that of a Cake Decorator, which is a crucial role within the bakery department. This role involves producing high-quality decorated bakery items such as cakes, cupcakes, cookies, and other baked goods in alignment with the company’s standard product offerings. The Cake Decorator ensures that all products are fresh, visually appealing, and meet customers' requests. In this role, you will also support daily bakery operations, maintain product availability, and contribute to an exceptional customer experience through courteous, knowledgeable, and efficient service.
The Cake Decorator at Fresco y Mas plays an essential part in reinforcing customer loyalty by promoting consistent operational standards and delivering excellence in product quality and presentation. You will be responsible not only for decorating products using both kit decorations and freehand skills but also for managing inventory, ensuring safety compliance, and supporting your team effectively. This role requires attention to detail, creativity in decoration, and an understanding of food safety practices as established by USDA and other regulatory bodies. Safety, sanitation, and productivity standards are strictly upheld, making this position a combination of artistry, technical skills, and collaboration. The working environment involves both indoor and outdoor conditions, including handling products in cold, heat, and humid situations, thus requiring physical stamina and flexibility.
In summary, the Cake Decorator will ensure a seamless operation within the bakery department by executing quality control, managing supplies skillfully, and delivering outstanding customer service. The role demands excellent interpersonal communication and teamwork skills and the ability to operate bakery equipment safely. Fresco y Mas values diversity and inclusion and expects all team members to embrace different backgrounds and experiences to create a welcoming environment for both employees and customers. If you are passionate about baking and decorating, enjoy working in a fast-paced grocery retail environment, and want to contribute to a team-focused company that values growth and authenticity, this opportunity offers a meaningful and rewarding career path.
The Cake Decorator at Fresco y Mas plays an essential part in reinforcing customer loyalty by promoting consistent operational standards and delivering excellence in product quality and presentation. You will be responsible not only for decorating products using both kit decorations and freehand skills but also for managing inventory, ensuring safety compliance, and supporting your team effectively. This role requires attention to detail, creativity in decoration, and an understanding of food safety practices as established by USDA and other regulatory bodies. Safety, sanitation, and productivity standards are strictly upheld, making this position a combination of artistry, technical skills, and collaboration. The working environment involves both indoor and outdoor conditions, including handling products in cold, heat, and humid situations, thus requiring physical stamina and flexibility.
In summary, the Cake Decorator will ensure a seamless operation within the bakery department by executing quality control, managing supplies skillfully, and delivering outstanding customer service. The role demands excellent interpersonal communication and teamwork skills and the ability to operate bakery equipment safely. Fresco y Mas values diversity and inclusion and expects all team members to embrace different backgrounds and experiences to create a welcoming environment for both employees and customers. If you are passionate about baking and decorating, enjoy working in a fast-paced grocery retail environment, and want to contribute to a team-focused company that values growth and authenticity, this opportunity offers a meaningful and rewarding career path.
Job Requirements
- minimum 18 years of age
- flexible in floating assignments
- ability to travel 80 percent of the time
- adherence to Fresco y Mas policies and procedures
- proficiency in English with reading, writing, and comprehension skills
- legal authorization to work in the United States or ability to obtain it
- successful completion of pre-employment drug screening and background verification
- supervisory experience of 0 to 3 years minimum
- strong customer service skills
- exceptional interpersonal, motivational, and communication skills
- basic math knowledge
- capability to handle stressful situations
- ability to operate bakery equipment per company guidelines
- computer literacy related to department functions
- possession or ability to obtain food safety certification within 180 days of hire
Job Qualifications
- high school diploma or GED preferred
- basic mathematics knowledge
- strong customer service skills
- exceptional interpersonal, motivational, and communication abilities
- ability to handle stressful situations
- competency with bakery equipment operation such as slicers, ovens, scales, knives, box cutters, and price guns
- computer skills for department operations
- food safety certification or ability to obtain within 180 days of placement
- ability to read, write, and speak English fluently
- authorization to work in the United States or ability to obtain such authorization
- successful completion of pre-employment drug testing and background check
Job Duties
- create an environment where customers feel welcomed, important, and appreciated to enhance customer trust and loyalty
- market the bakery department according to planned layouts
- ensure daily conditions meet company standards for product availability, freshness, quality, and value
- offer product samples and assist customers with product inquiries and suggestions
- ensure customer requests and special orders are fulfilled
- maintain an efficient and organized method for receiving and processing customer orders
- decorate bakery items according to customer specifications ensuring satisfaction with all products
- use decoration kits and freehand decorating skills to prepare quality baked goods
- perform daily and weekly operational tasks including communications and online training
- bake products according to production guidelines and conduct product testing to ensure quality assurance
- review product quality and expiration dates and take necessary actions
- receive and unload delivery trucks and store products in designated areas
- rotate and store products to ensure freshness and date control
- replenish and efficiently use supplies to minimize waste and control costs
- monitor inventory conditions and report discrepancies
- adhere to food safety and sanitation standards including temperature control and documentation
- promote teamwork and communication among associates
- guide and empower team members to meet or exceed department goals
- comply with all applicable local, state, and federal laws and company policies
- maintain safety standards including proper food handling and sanitation practices
- report unsafe conditions and incidents to store management
- enforce policy compliance related to wages, hours, and legal regulations
- cultivate a culture of safety ensuring all associates are trained and equipped with personal protective equipment
- perform additional related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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