Decorador de Bizcocho/Pasteles

Fresco y Mas is a reputable retail company dedicated to providing high-quality bakery products and exceptional customer service in a welcoming and inclusive environment. Committed to fostering a workplace where all associates can be authentic, feel valued, and reach their full potential, Fresco y Mas emphasizes diversity, teamwork, and professional growth. As a part of a strong community-focused business, it offers opportunities for employees to engage with customers while working in a dynamic bakery department that values freshness, quality, and customer satisfaction.

The role of Decorador de Pasteles (Cake Decorator) at Fresco y Mas embodies both creativity and operational excellence. This position is responsible for producing high-quality decorated bakery items, including cakes, cupcakes, cookies, and other baked goods, according to the company's standard product offerings. The Cake Decorator plays a key role in ensuring customer satisfaction by decorating products to meet specific requests, providing expert product knowledge, and maintaining exceptional service standards. This position also supports daily bakery operations, contributes to maintaining product quality and freshness, and upholds safety and cleanliness standards within the department.

The Cake Decorator is expected to create visually appealing and fresh products using hand-decorating skills and decoration kits, ensuring that all finished goods meet the company’s consistency and quality guidelines. Additionally, this role involves managing inventory, monitoring product freshness, and ensuring proper storage and rotation of bakery items to maintain optimal quality. The individual must be proficient in operating bakery equipment such as slicers, ovens, scales, and cutters while adhering strictly to safety and food handling regulations.

Teamwork and leadership are integral to this role. The Cake Decorator fosters a collaborative environment, promotes respect and trust among associates, and encourages the team to meet or exceed business objectives. Compliance with all local, state, and federal laws, as well as company policies related to food safety, sanitation, and workplace safety, is mandatory. The role requires attention to detail, effective communication skills, and a passion for outstanding customer service to enhance the customer experience and build loyalty.

Physically, the role demands standing, walking, lifting, pushing, and pulling heavy loads, often up to 100 to 150 pounds, as well as working in various environmental conditions including indoor, outdoor, cold, heat, and humid surroundings. The Cake Decorator will regularly handle repetitive motions with hands and feet, balance, climb, and engage in other physical activities consistent with bakery operations.

This role requires a minimum age of 18 and authorization to work in the United States. Successful completion of pre-employment drug screening and background checks is required. The employee must have strong customer service skills, interpersonal, motivational, and communication abilities, as well as competency with basic math and bakery-related computer applications. Certification or the ability to obtain Food Safety Certification within 180 days of hire is necessary. Travel to assigned stores is required for floating employees, accounting for approximately 80 percent of the time.

Overall, the Decorador de Pasteles at Fresco y Mas is a vital contributor to the bakery's success, combining artistic flair with operational discipline to deliver exceptional baked goods and elevate the customer experience consistently.