Customs Trade Coordinator - S2

Los Angeles, CA, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.91 - $1.00

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid training

Equal opportunity employer

Job Description

FedEx Logistics is a prominent player in the global logistics and shipping industry, providing comprehensive freight forwarding and customs brokerage services. As part of one of the world’s most trusted brands, FedEx Logistics specializes in facilitating the smooth import and export of goods across international borders. They serve businesses of all sizes, offering tailored solutions that encompass international ocean and air freight forwarding, surface transportation, trade and customs advisory, and advanced e-commerce trade facilitation. Their expertise enables companies to navigate the complexities of global trade and ensure timely delivery of shipments.

This position is an entry-level opportunity for individuals looking to gain experience in customs brokerage and import documentation within the logistics sector. The role involves coordination and management of all documentation required by U.S. Customs and various government agencies for the entry of goods into the United States on behalf of importers. Employees in this role will engage with multiple stakeholders including customers, carriers, brokers, and government agencies to provide efficient and accurate import processing. Typical duties include data entry, classification of goods for customs release, maintaining shipment records, and ensuring compliance with international trade regulations.

Working for FedEx Logistics offers employees the chance to develop a valuable skill set in import customs processes without prior industry experience. The company provides paid training to support employee growth and expects individuals to handle high volumes of time-sensitive work with minimal supervision. The role encourages interaction across various departments and levels of management, providing a dynamic and collaborative work environment. This position is primarily remote within the U.S., with exceptions for Alaska, Hawaii, and U.S. territories; however, employees living within a 50-mile radius of a FedEx location may be required to work onsite several times per week.

The schedule for this role is unique, operating Tuesday through Saturday from 1:00 PM to 9:30 PM Pacific Time, equivalent to 3:00 PM to 11:30 PM Eastern Time. The compensation is competitive, with a typical starting rate of $24.91 per hour, reflecting FedEx’s commitment to offering fair pay aligned with local market conditions and individual experience. Beyond salary, employees become part of a company that values diversity, inclusion, and equal opportunity employment. FedEx Logistics respects privacy laws and fair hiring practices, including consideration for qualified applicants with criminal histories as mandated by various local ordinances.

This role is ideal for responsible, detail-oriented individuals with strong communication and organizational skills who want to start or grow their career in logistics and customs brokerage. Responsibilities emphasize accuracy, collaborative problem-solving, and the capacity to work independently while managing multiple priorities effectively. FedEx Logistics promotes a culture of continuous learning and compliance with all relevant laws and regulations, fostering a safe and supportive workplace environment. Joining FedEx Logistics means becoming part of a globally recognized brand that helps businesses connect with markets worldwide reliably and efficiently.

Job Requirements

HS Diploma or GED required
No industry experience required
Minimum of 6 months work experience preferred
Data entry/keyboard experience required
Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
Excellent communication skills, verbal and written
Organizational skills
Inter-personal skills
Problem solving skills
Handle high volume of work
Handle time sensitive work
Ability to work independently with minimum supervision
Ability to use multiple systems and reference material
Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Job Qualifications

HS Diploma or GED
No industry experience required
Data entry/keyboard experience
Experience with MS Office, Outlook, and office equipment
Minimum of 6 months' work experience preferred
Excellent communication skills, verbal and written
Organizational skills
Inter-personal skills
Problem solving skills
Ability to handle a high volume of work
Ability to handle time sensitive work independently
Ability to work independently with minimum supervision
Ability to use multiple systems and reference material
Ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Job Duties

Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or Customs
Data entry and processing of various import related documentation for submission to US Customs and may handle all PGAs (Participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Adhere to all international importing and exporting regulations
Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers
Process agency brokerage shipments
May handle remote filings
Ensure all government and organizational policies are followed