Circle K logo

Customer Service Representative, Full or Part Time

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a leading global convenience store chain renowned for delivering fast, friendly service and a wide range of quality products to customers in a welcoming environment. With thousands of locations across the United States and around the world, Circle K is committed to providing exceptional customer experiences and supporting the communities where it operates. The Durham, North Carolina location at 109 West Nc Hwy 54 is seeking enthusiastic and motivated individuals to join their team as Customer Service Representatives. This position offers an excellent opportunity to be part of a large, stable employer with pathways for career growth and development.

As a Customer Service Representative at Circle K, you will play a vital role in ensuring that customers receive prompt, attentive, and courteous service every time they visit. This role is perfect for those who thrive in a fast-paced, dynamic, and fun work environment. Employees enjoy a variety of tasks ranging from greeting customers and running the register to suggesting purchases and occasionally assisting with food programs. The position includes working both inside and outside the store, helping maintain the store's high standards for appearance and service. The role is during evening and overnight shifts, providing flexible schedule options to accommodate various lifestyles. The company offers competitive pay on a weekly basis along with weekly bonus potential, making this role financially rewarding.

Employees at Circle K benefit from comprehensive training programs to ensure they are well prepared and confident in their roles. There is a strong emphasis on teamwork, communication, and problem-solving, all set within a supportive culture that encourages learning and growth. In addition to a competitive salary, Circle K supports employees with medical, vision, dental, and life insurance options, including short and long-term disability coverage. Benefits also include a 401K plan with competitive company match, flexible spending and health savings accounts, and tuition reimbursement for educational advancement.

The ideal candidate will have previous retail or customer service experience, good communication skills, and a passion for delivering excellent customer care. They should be able to work at a quick pace while maintaining a friendly and positive attitude. Physical requirements include the ability to stand and walk for up to 8 hours, lift and carry items up to 60 pounds occasionally, and perform various physical tasks necessary for store upkeep. Circle K is an Equal Opportunity Employer abiding by the Americans with Disabilities Act and state and local disability laws, ensuring a supportive workplace for all employees.

This role is not only a job but an opportunity to build a career with a renowned company that values its employees and customers alike. If you desire to be challenged, enjoy working in a fast-paced environment, and seek a pathway for career advancement, the Customer Service Representative position at the Durham Circle K store is an excellent fit.

Job Requirements

  • Ability to stand and or walk for up to 8 hours
  • lift and or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and or carry up to 60 pounds from ground to waist level
  • push or pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach and manipulate objects with hands requiring eye-hand coordination
  • may require climbing a ladder to store and retrieve materials or place and remove signs
  • high school diploma or equivalent
  • retail or customer service experience
  • availability to work evenings and overnight shifts

Job Qualifications

  • Retail and customer service experience
  • sales associate or cashiering experience
  • high school diploma or equivalent
  • motivation to advance in your career
  • willingness to learn and have fun

Job Duties

  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with the food program
  • maintain store appearance inside and outside
  • provide fast and friendly service to customers

Job Criteria

Experience

Entry Level (1-2 years)


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