Customer Service Representative

Chevron Stations Inc (CSI) operates retail gasoline and convenience stores, offering a wide variety of products including fuel, snacks, beverages, and everyday essentials. CSI is a recognized name within the retail petroleum and convenience industry, known not only for its quality fuel but also for its commitment to excellent customer service and maintaining a safe and welcoming environment at its stations. The company emphasizes a culture of safety, teamwork, and customer focus, reflecting its core values of "People First, Excellence Always." Stations like the one located at 90 Madera Blvd, Corte Madera, CA 94925, are part of a nationwide network that strives to deliver consistent, personable, and professional service while maintaining high operational standards. Working at CSI offers individuals an opportunity to be part of a reputable team that values dependability, self-motivation, and a positive attitude in a fast-paced and customer-driven environment.

The role at Chevron Stations Inc focuses on customer-facing duties in a retail setting where safety, efficiency, and hospitality are paramount. The ideal team member is responsible for maintaining professionalism and creating an outstanding customer experience at all times by delivering exceptional guest service, ensuring cleanliness and safety, handling transactions accurately, and promoting store marketing efforts. This position requires working in a dynamic environment which includes food preparation and beverage service in addition to fuel and retail sales transactions. The employee must uphold all company and legal standards regarding safety, hygiene, and sales of age-restricted products. Daily interactions with coworkers, customers, vendors, and contractors require excellent communication and interpersonal skills to support team unity and operational success.

Employees in this role will be expected to follow established safety protocols, engage in ongoing loss prevention efforts, and maintain the cleanliness of both indoor and outdoor station facilities including restrooms and fueling areas. Food safety and proper handling procedures must be strictly followed in compliance with county regulations, especially when preparing hot food items and managing beverage stations like ExtraMile and Krispy Krunchy Chicken (KKC) food service. Cash handling and point-of-sale reconciliation are critical to maintain accountability and accuracy of daily sales. Candidates must be adaptable to work various shifts including early mornings, evenings, weekends, overnights, and holidays.

Physical stamina is necessary for this role as it involves extended periods of standing, walking on uneven surfaces, lifting and moving products, and exposure to varied temperature environments such as walk-in coolers and freezers. Attention to personal hygiene and professional appearance as per company standards is also required. The position has no supervisory responsibilities but may occasionally require limited travel for training or coverage at other stations.

Employment at CSI offers a competitive hourly wage between $19.25 and $20.25, with compensation determined based on experience and qualifications. Both full-time and part-time positions are available, offering flexibility for various scheduling needs. Benefits include health and wellness packages, education reimbursement, shift differential pay, management bonus programs, loyalty service time incentives, and commuter benefits. CSI is committed to equal opportunity employment and supports diversity, inclusion, and reasonable accommodations for individuals with disabilities, ensuring a supportive environment for all employees.