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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. Established with a commitment to quality and customer satisfaction, Uline has grown significantly to support over 9,800 employees across 14 locations. The company prides itself on maintaining a drug-free workplace, fostering a stable and supportive environment for all its team members. Every new hire is required to complete a pre-employment hair follicle drug screening, and all positions are strictly on-site, ensuring a collaborative and engaging workplace culture. Uline's dedication to equal opportunity employment means it embraces diversity and inclusivity, providing a positive and... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but eagerness to learn is welcomed with training provided
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but eagerness to learn is welcomed with training provided
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert equipped to answer product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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