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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Standard Hours
Benefits
Complete health insurance coverage
401(k) with 6% employer match
multiple bonus programs
Paid holidays
Generous Paid Time Off
Tuition assistance program
On-site fitness center
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. Established with a commitment to quality and customer satisfaction, Uline operates over 14 locations staffed by more than 9,800 employees. The company fosters a drug-free workplace and offers all its positions onsite, underscoring its dedication to a professional and collaborative work environment. At Uline, the emphasis is placed on stability, growth, and providing exceptional service to customers. This well-established company is known for its modern, clean facilities and excellent employee perks, including an onsite fitness center, affordable café options featuring local restaurants, and... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Willingness to learn and complete training
- Ability to work onsite at the Kenosha branch
- Commitment to a drug-free workplace
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Ability to learn quickly and adapt to new systems and processes
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert, answer product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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