Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Exact $19.50
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
short term disability
Term Life and AD and D
Identity Theft Protection
prescription plan
401(k) retirement savings plan
Job Description
Our client is a reputable leader in the manufacturing and distribution of building products, servicing both residential and commercial customers across the United States. Based in Plainfield, Indiana, the company has established a strong presence in the industry by focusing on quality products and exceptional customer service. Their distribution center operates as a vital hub, ensuring timely and accurate delivery of products nationwide. The team at this location is known for its collaborative spirit and dedication to maintaining smooth operations within a professional office environment that integrates the fast-paced nature of a distribution center. This company values integrity, efficiency, and customer satisfaction, making it an excellent place for career growth and development.
We are currently seeking a motivated and customer-focused individual to join this team as a Customer Service Representative. This role is designed for professionals who excel in communication, organization, and multitasking, and who thrive in dynamic settings. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with orders, inquiries, and resolving billing issues. This position offers a full-time schedule, Monday through Friday, from 7:00 a.m. to 3:30 p.m., with competitive pay starting at $19.50 per hour. It is a temp-to-hire opportunity, providing long-term potential with the company, making it an ideal role for those looking to build their customer service and administrative experience within a growing organization.
We are currently seeking a motivated and customer-focused individual to join this team as a Customer Service Representative. This role is designed for professionals who excel in communication, organization, and multitasking, and who thrive in dynamic settings. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with orders, inquiries, and resolving billing issues. This position offers a full-time schedule, Monday through Friday, from 7:00 a.m. to 3:30 p.m., with competitive pay starting at $19.50 per hour. It is a temp-to-hire opportunity, providing long-term potential with the company, making it an ideal role for those looking to build their customer service and administrative experience within a growing organization.
Job Requirements
- High school diploma or GED
- 3+ years of customer service experience
- Proficiency with Microsoft Office including Word, Excel, and Outlook
- Strong communication, organization, and multitasking skills
- Experience in a distribution, warehouse, manufacturing, or office environment preferred
Job Qualifications
- High school diploma or GED
- 3+ years of customer service experience
- Proficiency with Microsoft Office including Word, Excel, and Outlook
- Strong communication, organization, and multitasking skills
- Experience in a distribution, warehouse, manufacturing, or office environment preferred
Job Duties
- Assist customers in person and by phone with orders, account questions, and product inquiries
- Enter and process customer orders, quotes, invoices, and account information
- Resolve billing issues and follow up on customer credit claims
- Review open orders and verify order accuracy
- Perform general administrative and office support duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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