Customer Service Management Trainee

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $29.00 - $34.00

Work Schedule

Fixed Shifts

Benefits

Complete health insurance coverage

401(k) with employer match

multiple bonus programs

Paid holidays

Generous Paid Time Off

Tuition assistance program

Job Description

Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. Founded over 45 years ago, Uline has grown substantially and now operates 14 locations with a workforce exceeding 9,800 employees. Known for its unwavering commitment to excellence and customer satisfaction, Uline stands out as a stable and innovative employer in the industrial distribution sector. The company takes pride in fostering a collaborative and inclusive workplace where employees are encouraged to grow professionally while contributing to an industry-leading operation. Their headquarters and many branch locations are equipped with modern, best-in-class facilities, including on-site fitness... Show More

Job Requirements

Bachelor’s degree
Strong track record of customer-focused service, teamwork and attention to detail
Prior leadership or management experience is a plus

Job Qualifications

Bachelor’s degree
Strong track record of customer-focused service, teamwork and attention to detail
Prior leadership or management experience is a plus

Job Duties

Master all aspects of customer service management through a comprehensive hands-on training program
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback
Review department procedures and standards to identify areas for improvement

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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