Customer Service Hiring Event

Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With a robust workforce of over 9,800 employees across 14 locations, Uline has consistently achieved recognition on Forbes' list of America's Best Large Employers for four consecutive years. The company operates a 24/7 schedule to serve a diverse and expansive customer base and is deeply committed to employee growth, career development, and long-term success. Uline prides itself on fostering a professional environment where collaboration, continuous learning, and strong interpersonal relationships are at the core of its corporate culture. Being a drug-free workplace, all new hires complete a pre-employment hair follicle drug screening, and all roles are onsite to maintain a cohesive and engaged workforce.

The current opportunity focuses on elevating careers in Customer Service at Uline, offering competitive pay ranging from $26 to $38 per hour depending on the position and shift differentials. Selected candidates will benefit from strong training programs designed to sharpen communication and problem-solving abilities, along with peer mentoring that facilitates skill development and career advancement. The available roles include Customer Service Representative positions (English and bilingual Spanish), overnight shifts, Customer Service Team Lead roles, and Management Trainee positions. Each role is integral to maintaining Uline's legendary customer service reputation by using world-class technology to process orders, handle inquiries, provide product recommendations, and build lasting relationships with customers over phone, email, and chat.

Candidates will engage in tasks such as navigating Uline's website for order management, mastering product and solution knowledge, and collaborating within a supportive team setting. For leadership roles, responsibilities expand to coaching team members, conducting performance reviews, leading meetings, and escalating and resolving customer issues. The Trainee position offers a hands-on management training program that prepares individuals to lead with confidence and improves departmental procedures by identifying opportunities for ongoing enhancement. Uline values educational attainment, preferring candidates with a Bachelor’s degree for some roles but also welcomes those eager to learn and grow regardless of prior experience.

Working at Uline provides numerous benefits including comprehensive health insurance coverage effective immediately, 401(k) matching starting day one, multiple bonus programs, paid holidays and generous paid time off, and tuition assistance for continuing professional education. This comprehensive benefits package reaffirms Uline’s dedication to employee well-being and career progression. This hiring event is an excellent opportunity for candidates to connect with Uline’s dynamic team, gain valuable insights into job roles, and secure a rewarding career in customer service. Walk-ins are welcome though registration is preferred, with interviews conducted at the Kenosha, Wisconsin location. Overall, joining Uline means becoming part of a respected company that values its employees' contributions and supports their professional journey with exceptional resources and opportunities.