Customer Service Concierge
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,100.00 - $66,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401(k) with Company Match
Employee Stock Purchase Program
Employee Discounts
wellness programs
Dental Insurance
Job Description
Stewart Title Guaranty Company, commonly known as Stewart, is a renowned global real estate services company that specializes in title insurance, settlement, underwriting, and lender services. Established with a dedication to excellence, Stewart has consistently positioned itself as a leader within the real estate sector, providing comprehensive solutions that facilitate smooth property transactions. Stewart's commitment to quality and innovation has earned it significant recognition, including being named a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today. This acknowledgement mirrors the company’s culture of respect, inclusivity, and strong employee engagement, making it an attractive workplace for professionals who aspire to grow their careers in the real estate and title insurance industries.
Stewart fosters an inclusive and empowering work environment that reflects the diversity of the customers it serves. Employees at Stewart are encouraged to leverage their unique experiences, skills, and passions to drive continuous improvement within the company and the wider community. With a clear vision of becoming the premier title and real estate services company globally, Stewart invests heavily in its talent by providing state-of-the-art tools and resources that enable success and smart growth. By nurturing its people, Stewart ensures sustainable growth for both the individuals and the organization. The company provides opportunities for career development and advancement, helping employees to build meaningful careers that evolve with the market's changing needs and demands.
The role of Sales Operational Specialist at Stewart is integral to supporting the company’s sales force and ensuring the delivery of exceptional services to clients. This position entails promoting Stewart’s range of services and solutions through strategic sales and marketing activities designed to maximize both customer success and the company's revenue and market share. The Sales Operational Specialist provides crucial administrative and operational support to sales representatives and teams during the process of selling and closing Stewart’s products. Operating under general supervision, this individual is responsible for handling routine inquiries from internal and external customers, resolving issues promptly or escalating complex concerns as necessary.
This role requires a professional who understands how their support functions fit within the broader team dynamic and contributes to the overall success of the sales team. The Sales Operational Specialist is expected to recognize common problems and implement effective solutions from established protocols. While this is an individual contributor role without supervisory responsibilities, the position demands excellent administrative organization, time management, and problem-solving skills. The specialist manages their own workload efficiently, ensuring a seamless flow of information and aiding the sales team toward achieving specified goals set by leadership.
The role offers a competitive annual base salary range of $40,100 to $66,400, aligned with market standards and adjusted based on individual qualifications, experience, and location. Stewart provides a comprehensive benefits package including various health and wellness insurance options, paid time off, a 401(k) plan with company matching contributions, an employee stock purchase program, and access to employee discounts. Candidates with at least a high school diploma are considered, with a bachelor’s degree preferred, alongside a minimum of 2 years of relevant work experience. This position is well suited for professionals who enjoy a collaborative, supportive environment and are committed to contributing to a company that values its people above all else.
Stewart fosters an inclusive and empowering work environment that reflects the diversity of the customers it serves. Employees at Stewart are encouraged to leverage their unique experiences, skills, and passions to drive continuous improvement within the company and the wider community. With a clear vision of becoming the premier title and real estate services company globally, Stewart invests heavily in its talent by providing state-of-the-art tools and resources that enable success and smart growth. By nurturing its people, Stewart ensures sustainable growth for both the individuals and the organization. The company provides opportunities for career development and advancement, helping employees to build meaningful careers that evolve with the market's changing needs and demands.
The role of Sales Operational Specialist at Stewart is integral to supporting the company’s sales force and ensuring the delivery of exceptional services to clients. This position entails promoting Stewart’s range of services and solutions through strategic sales and marketing activities designed to maximize both customer success and the company's revenue and market share. The Sales Operational Specialist provides crucial administrative and operational support to sales representatives and teams during the process of selling and closing Stewart’s products. Operating under general supervision, this individual is responsible for handling routine inquiries from internal and external customers, resolving issues promptly or escalating complex concerns as necessary.
This role requires a professional who understands how their support functions fit within the broader team dynamic and contributes to the overall success of the sales team. The Sales Operational Specialist is expected to recognize common problems and implement effective solutions from established protocols. While this is an individual contributor role without supervisory responsibilities, the position demands excellent administrative organization, time management, and problem-solving skills. The specialist manages their own workload efficiently, ensuring a seamless flow of information and aiding the sales team toward achieving specified goals set by leadership.
The role offers a competitive annual base salary range of $40,100 to $66,400, aligned with market standards and adjusted based on individual qualifications, experience, and location. Stewart provides a comprehensive benefits package including various health and wellness insurance options, paid time off, a 401(k) plan with company matching contributions, an employee stock purchase program, and access to employee discounts. Candidates with at least a high school diploma are considered, with a bachelor’s degree preferred, alongside a minimum of 2 years of relevant work experience. This position is well suited for professionals who enjoy a collaborative, supportive environment and are committed to contributing to a company that values its people above all else.
Job Requirements
- High school diploma required
- Minimum 2 years of related work experience
- Ability to follow standard procedures and guidelines
- Strong problem-solving skills
- Effective communication abilities
- Ability to work under general supervision
- No supervisory responsibilities
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum 2 years of related work experience
- Strong administrative and customer service skills
- Excellent problem-solving abilities
- Effective communication skills
- Ability to manage workload independently
- Familiarity with sales operations and real estate industry concepts
Job Duties
- Answering routine questions and issues about products and services from internal and external customers
- Resolving inquiries or escalating concerns in a timely fashion
- Following standard procedures and guidelines
- Understanding how assigned duties relate to others within the team
- Recognizing and solving typical problems by selecting solutions from established options
- Communicating moderately complex information in routine situations within the team
- Managing own workload under general supervision with limited ability to modify approach
- Performing additional duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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