
Customer Service Carwash - Super Clean Carwash
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $18.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training opportunities
Job Description
This job opportunity is with a dynamic convenience store and gas station facility dedicated to providing exceptional customer service and maintaining a clean, safe, and welcoming environment for every customer. Known for its upbeat and friendly atmosphere, this establishment emphasizes the importance of positive interactions, swift service, and customer satisfaction. The company culture revolves around a proactive and energetic approach to sales and service, where every team member contributes to building strong customer loyalty through genuine smiles, eye contact, and enthusiasm. This position specifically caters to individuals eager to engage with customers, deliver excellent service, and ensure operational excellence.
The role involves being the frontline representative of the store, greeting customers warmly and moving swiftly through daily tasks to meet and exceed expectations. The successful candidate will excel in upselling techniques, catering to customer needs, and enhancing the overall shopping experience by maintaining high standards of cleanliness and safety throughout the facility. Responsibilities range from cashier duties, such as collecting payments and managing cash, to food preparation duties including cooking and presenting fast food items attractively. This position requires adherence to company standards related to sanitation, refrigeration, and cooking practices, ensuring all health and safety protocols are followed meticulously.
In addition to serving customers, employees will take on duties related to inventory management, stocking shelves, operating and maintaining equipment safely, and preparing financial and sales reports. The role demands flexibility in scheduling, including various shifts, weekends, and the ability to adapt to schedule changes on short notice. It also requires physical stamina to work in fast-paced environments, handle temperature extremes outdoors, and perform cleaning tasks involving chemicals and hot water. Overall, this job is perfect for individuals who thrive in lively, customer-focused environments and are committed to upholding high standards of service and facility maintenance.
The role involves being the frontline representative of the store, greeting customers warmly and moving swiftly through daily tasks to meet and exceed expectations. The successful candidate will excel in upselling techniques, catering to customer needs, and enhancing the overall shopping experience by maintaining high standards of cleanliness and safety throughout the facility. Responsibilities range from cashier duties, such as collecting payments and managing cash, to food preparation duties including cooking and presenting fast food items attractively. This position requires adherence to company standards related to sanitation, refrigeration, and cooking practices, ensuring all health and safety protocols are followed meticulously.
In addition to serving customers, employees will take on duties related to inventory management, stocking shelves, operating and maintaining equipment safely, and preparing financial and sales reports. The role demands flexibility in scheduling, including various shifts, weekends, and the ability to adapt to schedule changes on short notice. It also requires physical stamina to work in fast-paced environments, handle temperature extremes outdoors, and perform cleaning tasks involving chemicals and hot water. Overall, this job is perfect for individuals who thrive in lively, customer-focused environments and are committed to upholding high standards of service and facility maintenance.
Job Requirements
- Must have the ability to lift at least 25 pounds
- must be able to work outside during all seasons (summer heat, winter cold and rain)
- must be able to work in a fast paced environment while maintaining a high energy level
- ability to work various shifts, weekends, extended hours, and to change work schedules on short notice
- ability to maintain a clean and safe facility
- ability to respond appropriately to emergency situations
- reliable and punctual
- basic cash handling skills
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or retail preferred
- ability to communicate effectively and positively both face to face and using the phone
- basic math skills for handling cash transactions
- ability to follow written and oral instructions
- willingness to work in a fast-paced environment
- basic food preparation skills preferred
Job Duties
- Greeting customer with a smile, eye contact, and hello
- building customer loyalty
- up selling and meeting customers needs
- ending customer transaction with a thank you, come again
- responding to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
- cleaning facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards
- collecting payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling
- interacting positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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