Raising Cane's logo

Customer Service Associate - Dinner/Close Shift

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
Hospital Indemnity insurance
legal insurance
auto insurance
renters insurance
ID theft protection
401(k) with employer match
Education Assistance
Crew member assistance program
Paid Time Off
flexible scheduling
employee discount
Gym membership

Job Description

Raising Cane's is a renowned fast-casual restaurant chain specializing in chicken fingers. Known for its focus on quality food and exceptional customer service, Raising Cane's has built a reputation as a community-oriented establishment that values its employees and customers alike. Founded with the purpose of delivering a unique dining experience centered around fresh, hand-battered chicken and a simple, focused menu, Raising Cane's has expanded into multiple locations nationwide. The company thrives on a culture that emphasizes teamwork, fun, and personal growth, making it an attractive workplace for individuals seeking a dynamic and rewarding career in the restaurant industry. Raising Cane's invites applicants to join a company that not only provides competitive pay but also offers extensive benefits and opportunities for professional development. The work environment is upbeat and fast-paced, catering to individuals who enjoy engaging with customers and working collaboratively in a team setting. The starting pay for the Customer Service Associate position is $15.00 per hour, with opportunities for wage increases through additional training, certifications, and performance evaluations within the first year of employment.

The role of Customer Service Associate at Raising Cane's is crucial to the overall dining experience, impacting all aspects of customer interaction and satisfaction. Associates are responsible for a variety of duties including taking orders in the drive-thru, assembling food orders, delivering food to customers, and maintaining cleanliness in dining areas. This position is entry-level, welcoming candidates who may have little to no prior restaurant experience, as comprehensive paid training is provided to prepare new team members for success. Raising Cane's values qualities such as teamwork, excellent communication, enthusiasm, responsibility, and authenticity in their staff. The role demands attentiveness and pride in performing job duties well, ensuring that every customer receives friendly and efficient service. The company operates across all shifts, including opening, closing, and in-between schedules, enabling flexible work hours to accommodate different lifestyles. Customer Service Associates at Raising Cane's are offered benefits like access to medical, dental, and vision insurance options, a 401(k) plan with employer match, education assistance, and various employee discounts and perks. The company emphasizes the importance of both working hard and having fun, creating a supportive and enjoyable work environment for its employees, making it an optimal place for career growth in the restaurant industry.

Job Requirements

  • must be 16 years of age or older
  • provide quick and friendly service to all customers
  • work collaboratively as a team member
  • demonstrate ability to work under pressure and at a fast pace
  • align with company culture of working hard and having fun
  • take initiative in job responsibilities
  • comply with all company policies

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service or restaurant experience is a plus
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • teamwork and collaboration skills
  • punctual and reliable

Job Duties

  • take orders in the drive-thru
  • assemble food orders
  • deliver food to customers
  • clean dining room and restaurant areas
  • communicate effectively with customers
  • assist other team members to ensure service continuity
  • follow safety procedures when handling and preparing food

Job Criteria

Experience

No experience required


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