Customer Service Associate- Cart Attendant + Cashier PT

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
employee discount
Retirement Plan

Job Description

The Cart Attendant + Cashier role is offered within a dynamic retail environment focused on maintaining excellent customer service and store presentation. This position is vital to ensuring a clean, organized, and customer-friendly shopping experience at a bustling retail store. The company prides itself on its commitment to customer satisfaction and operational efficiency, and this role reflects those core values by blending responsibilities that support store upkeep alongside direct customer interaction through cashier duties. As a Cart Attendant + Cashier, you will have a flexible role that shifts between maintaining the parking lot and shopping cart availability to efficiently managing customer checkout processes. This blend of duties brings both physical activity and customer service to the forefront, making the job varied and engaging.

The primary responsibility involves continuously ensuring that shopping carts are retrieved from the parking lot and placed in designated areas such as vestibules for convenient customer access. This task requires attention to detail and adherence to safety protocols, including the mandatory use of a cart leash when handling six or more carts. Besides cart management, this role acts as an ambassador for the store’s cleanliness and maintenance by collecting litter from the parking lot, landscaped areas, and sidewalks adjacent to the property. Duties also include changing accessible light bulbs with provided equipment such as an A-frame ladder and emptying exterior trash cans to maintain tidiness and ensure the store's exterior environment is presentable at all times.

When performing cashier duties, the Cart Attendant + Cashier will handle customer transactions efficiently, including the operation of cash recyclers, and follow established cash handling policies to ensure accuracy and security. The role demands courteous bagging practices, with special attention to separating produce and raw meat to align with food safety standards. The individual in this position will be required to extend help to disabled or physically burdened customers, assist customers during adverse weather conditions like rain by escorting them to their cars, and always maintain a professional and friendly demeanor. Reporting any operational or maintenance issues promptly is a crucial aspect of the position, contributing to the smooth functioning of store operations.

Working in this role involves exposure to varying weather elements, necessitating readiness to perform outdoor tasks in extreme heat or cold. Physical requirements include lifting, pushing, and pulling heavy objects such as shopping carts, making physical stamina essential. The company supports employees by allowing breaks as needed and promotes adherence to uniform and safety policies to ensure a professional work environment. The position is designed to be flexible, shifting focus to whatever area requires the most attention, allowing for a dynamic workday. This opportunity is ideal for individuals who enjoy a fast-paced, physically active role with direct customer engagement and a prominent part in store maintenance and service excellence.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours including weekends and holidays
  • must be able to stand for extended periods
  • good communication skills
  • basic knowledge of cash register operation
  • reliable and punctual
  • ability to work outdoors in various weather conditions

Job Qualifications

  • ability to perform physical tasks including lifting, pushing and pulling heavy objects
  • excellent customer service skills
  • ability to work in all weather conditions
  • basic math skills for cash handling
  • attention to detail
  • ability to follow company policies and procedures
  • previous retail or cashier experience is a plus

Job Duties

  • Retrieve used carts and keep carts available in designated areas
  • check customers out at registers
  • pick up litter in lot, landscaping, and sidewalk along property boundaries
  • identify and report light bulb burn-outs
  • change bulbs that can be reached with an A-frame ladder
  • empty exterior trash cans when full
  • assist any disabled or overburdened customers as needed
  • put on rain gear and escort customers to cars when raining
  • operate the cash recycler
  • follow cash handling, uniform, and other relevant policies
  • proper bagging of groceries
  • reporting problems

Job Criteria

Experience

No experience required


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