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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Parkpoint is a community-oriented health and wellness club dedicated to enhancing the quality of life for its members through exceptional customer service, state-of-the-art facilities, and a commitment to health and well-being. As an established fitness and recreational center, Parkpoint focuses on creating a welcoming and supportive environment where members can achieve their personal health and fitness goals. The club values excellence, respect, integrity, teamwork, and community, underpinning every interaction between staff and members. Their mission is to foster a culture of health and well-being in a friendly and professional setting, ensuring each visitor has a positive and fulfilling experience. They... Show More
Job Requirements
- Must have reliable transportation to work
- hold and maintain current CPR and AED certification within 90 days of hire
- complete Anti-Harassment training
- complete RBS training if applicable
- outgoing, friendly personality and positive attitude
- excellent customer service and problem-solving skills
- demonstrate proficiency on the computer and basic math skills
- multitask and work under pressure
- maintain regular attendance and punctuality
- possess excellent written, reading, and verbal English skills
- able to stand for up to 6 to 8 hours
- able to walk, move quickly, climb stairs, kneel, bend, reach overhead
- able to lift, push and pull 25 to 50 pounds
- willing and able to work with cleaning chemicals and pool and spa chemicals as needed
- sales and promotional aptitude a plus
Job Qualifications
- Hold and maintain current CPR and AED certification within 90 days of hire
- complete Anti-Harassment training
- complete RBS training if applicable
- outgoing, friendly personality
- positive attitude
- team player
- excellent customer service and problem-solving skills
- demonstrate proficiency on the computer and of basic math skills
- multitask, work under pressure and maintain a positive customer service orientation
- possess excellent written, reading, and verbal English speaking and professional phone skills
- maintain regular attendance and punctuality
Job Duties
- Smile, make eye contact, and greet all members, prospective members, and guests by name in a prompt, friendly and professional manner
- provide personalized customer service and develop a friendly rapport with all members
- provide assistance and information to facilitate a positive experience for every member and guest
- reach out to new members and welcome them into the Parkpoint community
- check-in members, check account status, and perform other computer responsibilities
- register guests and non-members, and collect appropriate fees as needed
- answer phones in a professional and friendly manner
- answer questions, take reservations, direct calls to the appropriate staff person or member
- page and make announcements over the intercom when necessary
- use the voice mail system when applicable
- address any member’s concerns in a friendly and pro-active manner, listen empathetically, offer options, and follow up with the appropriate manager
- maintain a clean, organized, presentable front desk area, lobby and reception area
- monitor supplies and report needs to supervisor
- perform required opening and closing duties per the checklist when scheduled
- communicate regularly with supervisors and staff to let issues be known
- assist with maintenance tasks as needed including cleaning and minor repairs
Job Criteria
Experience
No experience required
Job Location
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