KFC logo

Customer Service

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Training opportunities
Employee Discounts
flexible scheduling
Career advancement opportunities
supportive work environment

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain famous for its fried chicken and distinctive flavors. Established as one of the pioneering brands in the quick-service restaurant industry, KFC has built a reputation for delivering high-quality food with an emphasis on consistency and exceptional customer service. Each KFC location is committed to providing guests with a memorable dining experience that combines speed, quality, and hospitality. As part of a family of restaurants, KFC serves millions of customers worldwide and continues to grow by focusing on innovation, customer satisfaction, and community involvement. The KFC brand values collaboration, teamwork, and employee development, creating a supportive environment where employees can thrive. This specific role is based in Bend, Oregon, at 61355 S Hwy 97.

The Team Member role at KFC is an entry-level position essential to delivering an outstanding guest experience. These team members act as the face of the restaurant and play a critical role in preparing and serving food, maintaining restaurant cleanliness, and creating an inviting atmosphere for customers. Training is provided to all team members, helping new hires develop core skills in customer service, food preparation, and teamwork. KFC promotes a culture of growth and learning, offering opportunities for advancement within the restaurant. The position demands flexibility to accommodate varied work hours and the ability to perform physical tasks such as standing for extended periods and handling moderate lifting. This role requires good communication skills, enthusiasm, and a team-oriented mindset to ensure guests receive fresh food promptly and in a friendly manner. The Team Member is also responsible for upholding safety standards around cooking equipment and maintaining confidentiality regarding operations. Whether you are seeking your first job or a stepping stone in the hospitality industry, KFC offers a rewarding work environment with supportive colleagues and meaningful employee experiences. This is a full-time or part-time position, with wages determined at the franchise level and opportunities for benefits depending on the employer. Working at KFC means joining a global family dedicated to excellence in fast food and guest satisfaction.

Job Requirements

  • Flexible work hours and punctual attendance
  • Ability to stand for extended periods
  • Ability to lift 25-50 pounds
  • Hearing in normal range
  • Ability to handle cash and count money
  • Ability to read menus, manuals and training aids
  • Manual dexterity
  • Ability to work in confined spaces
  • Commitment to safety procedures
  • Maintain confidentiality of company operations

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service is a plus but not required
  • Ability to work effectively in a fast-paced environment
  • Strong communication skills
  • Demonstrated teamwork and collaboration abilities
  • Basic math skills for cash handling

Job Duties

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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