Customer Relations Associate

Waipahu, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.10 - $18.80

Benefits

competitive hourly wage

Opportunity for growth and advancement

Supportive team environment

employee discounts on vehicles and services

Paid holidays

Equal opportunity employer

drug-free workplace

Job Description

Servco Leeward is part of the larger Servco Pacific Inc. family, a company with a steadfast commitment to providing valuable mobility solutions through a broad range of automotive services and products. With operations spanning from Australia to California and Hawaii, Servco exemplifies a deep devotion to community and excellence, propelled by its four core values: Respect, Service, Teamwork, and Innovation. Boasting over a century of operation and a team of more than 2,000 employees, Servco prides itself on delivering superior service to both customers and internal teams alike. The Servco Leeward dealership reflects these principles in every interaction with customers,... Show More

Job Requirements

High school graduate or equivalent
Minimum 6 months of customer service, receptionist and/or clerical experience
Must be able to type 35 wpm
Proficient in Microsoft Excel
Dedication to customer service excellence
Excellent written and verbal communication skills
Maintain a professional appearance
Work schedule Wednesday to Friday from 9:30am to 6:00pm, Saturday 10:00am to 6:00pm, Sunday 10:00am to 4:00pm, Monday and Tuesday off

Job Qualifications

High school graduate or equivalent
Minimum 6 months of customer service, receptionist or clerical experience
Ability to type 35 words per minute
Proficiency in Microsoft Excel
Excellent written and verbal communication skills
Dedication to customer service excellence
Maintain a professional appearance

Job Duties

Greet and assist customers in a professional and friendly manner upon entrance into the dealership
Review dealership calendar daily to be aware of scheduled appointments and deliveries
Generate floor activity reports
Provide customer service including greeting and directing customers, obtaining contact information, and documenting vehicle mileage
Ensure timely and accurate recording of customer and floor traffic information into daily log
Answer incoming phone calls and direct calls or relay messages to appropriate parties
Maintain professional appearance of showroom and work area

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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