Customer Experience Liaison (Receptionist / Administrative Assistant)

Placon is a leading company specializing in providing innovative packaging solutions tailored to meet the diverse needs of various industries. With a strong commitment to quality and customer satisfaction, Placon has built a reputable presence as a dependable partner in the packaging sector. The company prides itself on its forward-thinking approach, innovative designs, and delivering value to customers by enhancing the safety and functionality of their products. Operating with a team-oriented culture, Placon emphasizes the importance of collaboration, integrity, and professional growth for its employees.\n\nWe are currently seeking a dedicated Customer Experience Liaison to join our team as a front desk receptionist and administrative assistant. This full-time position offers a stable Monday through Friday schedule, from 8 am to 5 pm, with an hourly wage ranging from $18.00 to $20.00. The role requires an individual who excels in customer service, possesses strong organizational abilities, and is adept at multitasking in a fast-paced office environment. As the first point of contact for visitors and callers, the Customer Experience Liaison will play a crucial role in providing a welcoming and professional front office experience. This position involves handling various administrative duties such as managing multi-line phone systems, processing mail, performing data entry, and supporting internal teams to ensure smooth office operations. The ideal candidate should be proficient with Microsoft Office applications, including Outlook, Word, and Excel, and demonstrate excellent communication and problem-solving skills. Additionally, occasional physical tasks involving lifting up to 25 pounds in the sample room are required. Joining Placon means becoming part of a stable work environment that offers growth opportunities in administrative and customer experience careers while supporting a diverse and inclusive workplace that values equal opportunity for all individuals. As part of our employment process, offers are contingent upon passing a pre-employment drug test, basic physical, background check, educational and reference verifications as applicable, and maintaining legal authorization to work. This role requires professionalism in handling conflicts and differing opinions in alignment with The Placon Way, ensuring that our workplace remains positive and productive.