Culinary Operations Director

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
Employee Discounts
Dental Insurance
Vision Insurance
Tuition Assistance

Job Description

Aramark is a global leader in food services, facilities management, and hospitality, with a deep-rooted commitment to exceptional service and operational excellence. With a comprehensive portfolio that spans various industries including education, healthcare, business, and sports venues, Aramark emphasizes delivering superior experiences while fostering sustainability and community engagement. The company prides itself on cultivating a diverse and inclusive workplace where every employee is valued, ensuring fair treatment irrespective of race, religion, gender, disability, or other protected characteristics. Aramark’s robust infrastructure supports career growth and skill development through a wide range of opportunities, from entry-level roles to leadership positions, all aligned with its core values of integrity and innovation.

The Culinary Operations Director at Aramark plays a pivotal role in overseeing the culinary and operational dimensions of food service establishments. This leadership position involves crafting and implementing comprehensive meal plans that cater to the preferences and dietary needs of diverse patrons, ensuring seamless execution across multiple dining venues. The Director is tasked with supervising teams, managing financial performance, ensuring compliance with safety and hygiene standards, and driving productivity improvements in line with Aramark’s Operational Excellence principles. This full-time role offers the opportunity to contribute strategically and operationally to one of the world's most recognized service organizations.

In this role, the Culinary Operations Director motivates and cultivates culinary teams by hiring, coaching, and evaluating staff to enhance effectiveness and service quality. They ensure that all provisioned food meets the company’s executional framework while continuously fostering a recognition-driven culture to celebrate employee contributions. The Director also plays a key role in client relations, working closely with stakeholder executives to align food service offerings with client expectations and operational growth strategies. Financial responsibilities include managing revenues, costs, and labor benchmarks, as well as overseeing profit and loss statements to maintain budgetary control.

The position requires managing labor programs and culinary operations to increase efficiency and cost-effectiveness, including the coordination of production, delivery, and catering services. Compliance is a critical focus, with the Director ensuring adherence to all safety, health, and wage regulations, thereby creating a safe work environment for employees and customers alike. Additionally, the Director leads inventory management, menu development, and new product integration to enhance revenue streams and customer loyalty. This role offers the chance to engage in client-facing sales activities and contractual discussions, expanding the business footprint through strategic innovation and operational excellence.

As part of Aramark’s dynamic culture, the Culinary Operations Director benefits from a supportive environment that encourages collaboration across divisions to strengthen overall food service cohesion. This role demands strong communication skills, the ability to build and maintain solid client relationships, and the capability to work under operational pressures while ensuring high standards of food quality and customer satisfaction. The ideal candidate will have a background in food service, leadership experience, and a commitment to the highest standards in safety and operational compliance.

Aramark offers a comprehensive suite of employee benefits, including health insurance, retirement plans, paid time off, and employee discounts, fostering a healthy work-life balance and professional growth. This opportunity is ideal for professionals seeking to lead in a fast-paced, service-driven environment where innovation, sustainability, and community impact are prioritized. Join Aramark as a Culinary Operations Director and be part of a team dedicated to creating memorable dining experiences while driving operational success.

Job Requirements

  • Education at bachelor’s degree level or equivalent
  • Minimum four years relevant experience
  • 1-3 years leadership experience
  • Proven food service background
  • Strong communication and interpersonal skills
  • Ability to manage multiple teams and ensure compliance
  • Physical ability to lift up to 50 lbs intermittently and stand for long durations

Job Qualifications

  • At least four years of relevant experience
  • 1-3 years of leadership experience
  • Background in food service
  • Bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to build and maintain productive client relationships
  • Exceptional customer service skills following Aramark’s model
  • Ability to cultivate harmonious working relationships across divisions
  • Physical capability for intermittent lifting up to 50 lbs and standing for extended periods

Job Duties

  • Motivate, coach, and empower teams to enhance effectiveness
  • Ensure food provisioning aligns with executional structure
  • Provide coaching to staff on objectives and strategies
  • Implement employee recognition programs
  • Ensure operations comply with safety and cleanliness regulations
  • Manage financial aspects including revenue streams, cost control, and P&L statements
  • Lead coordination of production, delivery, and catering services
  • Oversee inventory audits and staff training
  • Maintain strong client relationships and engage in sales activities
  • Develop and improve menus and operational processes

Job Criteria

Experience

Mid Level (3-7 years)


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