Culinary Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services. With a commitment to delivering exceptional experiences through innovative and sustainable practices, Aramark serves a diverse clientele across various industries including education, healthcare, business, sports, and leisure. Known for its service-oriented culture, Aramark fosters an inclusive workplace that values diversity, equity, and respect for all employees. The company is dedicated to building an environment that promotes the growth and development of its workforce while maintaining the highest standards of operational excellence in every aspect of its business.

The Culinary Operations Director role at Aramark is pivotal to the seamless execution of food service operations. This leadership position requires crafting and implementing meal plans that not only meet the dietary restrictions and preferences of patrons but also align with Aramark's commitment to quality, safety, and customer satisfaction. The individual in this position will oversee multiple dining establishments, ensuring that clients can select from a wide array of pre-prepared dishes and catering services that reflect both innovation and operational efficiency.

The role demands a strategic leader who can motivate and develop teams through effective hiring, training, and performance management to foster a culture of excellence and safety. This includes ensuring that all kitchen operations adhere strictly to cleanliness and safety regulations to protect the health and well-being of clients and employees alike. The Culinary Operations Director will also be responsible for managing financial aspects such as budgeting, cost controls, and profit and loss analysis to guarantee that operations meet or exceed established financial benchmarks.

Key responsibilities extend to building and maintaining strong client relationships by identifying their needs and communicating any operational improvements to enhance satisfaction and growth. Additionally, the director will implement corporate strategies aimed at optimizing labor management and culinary programming to maximize efficiency and protect profit margins. This role involves collaborating across divisions to ensure cohesive food service operations and applying Aramark’s business procedures to daily activities.

The position requires an individual who possesses strong communication skills, the ability to cultivate productive business relationships, and a passion for delivering outstanding customer service. Physical requirements include the capability to intermittently lift, move, push, and pull objects weighing up to 50 pounds and to stand for extended periods without discomfort. The job offers an opportunity to engage in sales activities and contractual discussions, thereby contributing directly to business growth and customer loyalty.

This employment opportunity is ideal for candidates with a background in food service, specifically those who have at least four years of relevant experience and 1-3 years in leadership roles. A bachelor’s degree or equivalent experience is required, ensuring the candidate is well-equipped to meet the responsibilities detailed in this position. The Culinary Operations Director will be instrumental in steering Aramark’s food service operations towards continued success while upholding the company’s core values and commitment to excellence.

Job Requirements

  • At least four years of relevant experience
  • one to three years of experience in a leadership capacity
  • background in food service
  • bachelor’s degree or equivalent experience
  • strong communication skills
  • ability to cultivate productive business relationships
  • exceptional customer service skills in line with company standards
  • physical capability to lift, move, push, and pull objects up to 50 lbs
  • ability to stand for extended periods

Job Qualifications

  • Four years of relevant experience
  • one to three years of leadership experience
  • background in food service
  • bachelor’s degree or equivalent experience
  • strong communication skills
  • proficiency in building rapport with clients and customers
  • exceptional customer service skills
  • ability to foster harmonious working relationships
  • knowledge of safety and sanitation regulations

Job Duties

  • Motivate and develop teams by overseeing hiring, training, and performance management to drive operational success
  • ensure all food production and service activities align with established executional standards
  • coach staff by setting clear objectives and collaborating on effective strategies to reach goals
  • recognize and reward employee contributions through consistent appreciation programs
  • maintain a culture of safety by ensuring all kitchen operations follow strict cleanliness and safety regulations
  • identify client requirements and communicate operational improvements to foster growth and satisfaction
  • apply Aramark’s business procedures and financial structures to daily operations

Job Criteria

Experience

Expert Level (7+ years)


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