Culinary Lead (Sur La Table)

Sur La Table is a renowned retail company specializing in premium-quality kitchen and tableware products, boasting over 58 stores across the United States. It is distinguished for having the largest avocational cooking program in the U.S., offering customers an extensive and exclusive selection of culinary goods alongside expert guidance and inspiration. Sur La Table is dedicated to creating memorable cooking experiences that bring happiness through food and sharing. The brand is committed to delivering exceptional service by fostering a customer-centric environment and nurturing culinary passion among both its customers and employees. The company operates with a dynamic workforce and emphasizes team collaboration, innovative marketing strategies, and hands-on culinary expertise to maintain its position as a leader in the specialty retail and culinary education sector.

The role of Culinary Lead at Sur La Table is pivotal for the overall success of the store, combining culinary skills, leadership insight, and business acumen. As a Culinary Lead, you act as both an instructor and a sales driver, responsible for inspiring customers throughout every phase of their culinary journey, from classroom engagement to retail experiences. The position involves leading and managing a high-performing culinary team, supporting recruitment and ongoing development while coaching associates to exceed expectations. This leadership fosters a positive store culture that prioritizes the customer experience, setting the tone for a guest-obsessed atmosphere.

The Culinary Lead is additionally accountable for delivering the company’s top-tier cooking classes and ensuring consistent quality in every session. You will represent Sur La Table’s brand by creating engaging, educational culinary events that encourage repeat visits and strengthen customer loyalty. This role extends beyond the kitchen and includes assisting in driving retail sales and meeting key performance indicators like cooking class sign-ups and product sales. Operational duties include ensuring food safety standards are met, managing inventory and expenses related to culinary supplies, and maintaining compliance with health and safety regulations.

Physically, the job requires stamina and dexterity, with the Culinary Lead standing for extended periods and actively participating in classroom instruction and retail activities. The position demands flexibility in scheduling, including availability to work nights, weekends, and holidays to meet business and class demands. Ideal candidates are experienced culinary professionals with leadership capabilities who thrive in a retail setting and aspire to inspire and grow culinary skills in both team members and customers alike. The Culinary Lead position offers the chance to blend passion for cooking and education with business leadership in an engaging, community-focused retail environment.