
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $17.50
Work Schedule
Flexible
Benefits
Sampling Cookies
50% off cookies, ice cream, and drinks
Regular performance collaboration and career growth opportunities
flexible scheduling
Recognition awards
Job Description
Crumbl Cookies is the fastest growing cookie company in America, renowned for delivering the highest quality gourmet cookies through an innovative and engaging open bakery experience. Established with a commitment to exceptional products and outstanding customer service, Crumbl Cookies has quickly become a beloved brand across the nation. Their Dedham, MA location, situated at 751 Providence Highway, embodies the vibrant and welcoming culture that the company is known for. Crumbl Cookies operates as an exciting and upbeat environment where employees are valued as integral parts of the team, contributing not only to daily operations but also to the long-term success of the brand.
The Baker role at Crumbl Cookies in Dedham offers more than just a job – it's a unique opportunity to be part of a rapidly expanding company that values integrity, teamwork, and customer satisfaction. This position involves baking Crumbl’s signature cookies according to exact recipes, ensuring consistency and the highest quality for every batch. Bakers are also entrusted with maintaining an impeccable level of cleanliness and organization within the kitchen and bakery areas, ensuring a safe and welcoming space for both team members and customers alike.
Crumbl Bakers play a critical role in creating memorable experiences for customers by delivering warm, delicious cookies with care and attention to detail. Beyond baking, the role encompasses customer service responsibilities, including engaging with customers in a friendly and genuine way that reflects Crumbl’s positive culture. Working at Crumbl requires a strong work ethic, efficiency, and the ability to thrive in a fast-paced environment where teamwork and support of colleagues are essential.
Employees are empowered to use Crumbl’s business technology applications efficiently and expected to operate kitchen equipment with care and safety. Physical demands include lifting ingredients weighing over 30 pounds and standing for the duration of shifts, which typically range from 20 to 40 hours per week. This position offers competitive hourly pay ranging from $15 to $17.50 plus tips, making it an attractive opportunity for both full-time and part-time workers passionate about baking and customer service.
In addition to competitive compensation, Crumbl offers valuable benefits such as generous discounts on cookies, ice cream, and drinks, cookie sampling perks, flexible scheduling, career advancement opportunities especially in management, and recognition awards. The company culture emphasizes integrity, servant leadership, and a team-first approach, all focused on achieving excellence while maintaining a healthy work-life balance.
Crumbl Cookies seeks individuals who are fun, honest, hardworking, and eager to contribute to a positive team environment. Prior restaurant management experience is preferred but not mandatory, as the company is committed to developing talent from within and fostering career growth. The role is perfect for anyone who loves baking, enjoys working in a dynamic setting, and takes pride in making customers' day better with delicious, high-quality cookies and excellent service.
This position is based in Dedham, MA, and requires in-person attendance. Crumbl Cookies and its parent company, Soulshine LLC, are equal opportunity employers with a strong commitment to helping employees reach their full potential. Bakers have the opportunity to become future leaders through rapid regional expansion and internal promotions, making this role an ideal career starting point or stepping-stone in the food service industry.
The Baker role at Crumbl Cookies in Dedham offers more than just a job – it's a unique opportunity to be part of a rapidly expanding company that values integrity, teamwork, and customer satisfaction. This position involves baking Crumbl’s signature cookies according to exact recipes, ensuring consistency and the highest quality for every batch. Bakers are also entrusted with maintaining an impeccable level of cleanliness and organization within the kitchen and bakery areas, ensuring a safe and welcoming space for both team members and customers alike.
Crumbl Bakers play a critical role in creating memorable experiences for customers by delivering warm, delicious cookies with care and attention to detail. Beyond baking, the role encompasses customer service responsibilities, including engaging with customers in a friendly and genuine way that reflects Crumbl’s positive culture. Working at Crumbl requires a strong work ethic, efficiency, and the ability to thrive in a fast-paced environment where teamwork and support of colleagues are essential.
Employees are empowered to use Crumbl’s business technology applications efficiently and expected to operate kitchen equipment with care and safety. Physical demands include lifting ingredients weighing over 30 pounds and standing for the duration of shifts, which typically range from 20 to 40 hours per week. This position offers competitive hourly pay ranging from $15 to $17.50 plus tips, making it an attractive opportunity for both full-time and part-time workers passionate about baking and customer service.
In addition to competitive compensation, Crumbl offers valuable benefits such as generous discounts on cookies, ice cream, and drinks, cookie sampling perks, flexible scheduling, career advancement opportunities especially in management, and recognition awards. The company culture emphasizes integrity, servant leadership, and a team-first approach, all focused on achieving excellence while maintaining a healthy work-life balance.
Crumbl Cookies seeks individuals who are fun, honest, hardworking, and eager to contribute to a positive team environment. Prior restaurant management experience is preferred but not mandatory, as the company is committed to developing talent from within and fostering career growth. The role is perfect for anyone who loves baking, enjoys working in a dynamic setting, and takes pride in making customers' day better with delicious, high-quality cookies and excellent service.
This position is based in Dedham, MA, and requires in-person attendance. Crumbl Cookies and its parent company, Soulshine LLC, are equal opportunity employers with a strong commitment to helping employees reach their full potential. Bakers have the opportunity to become future leaders through rapid regional expansion and internal promotions, making this role an ideal career starting point or stepping-stone in the food service industry.
Job Requirements
- High school education or higher
- Able to lift at least 30 lbs
- Able to stand for 4 - 8 hours per shift
- Food or restaurant experience
- Customer service experience
- Strong cultural fit with company values
- Commitment to serving others and excellence
Job Qualifications
- High school education or higher preferred
- Experience in food, restaurant, or customer service preferred
- Strong alignment with Crumbl culture and values
- Commitment to excellent service and work ethic
- Ability to stand for long periods and lift heavy ingredients
Job Duties
- Serve the customer with a smile and genuine intention
- Follow Crumbl recipes with exactness and care
- Ensure cookies are presented with detail and maintain cleanliness
- Support fellow crew members and work as a team
- Perform duties efficiently with a focus on exceptional service
- Use Crumbl business technology applications proficiently
- Safely operate kitchen equipment and lift 30+ lbs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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