Crew Member - Brotherly Love

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $18.00
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Benefits

Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance

Job Description

Brotherly Love is an innovative dining concept that brings the authentic taste of Philadelphia into The Warehouse Food Hall. Specializing in traditional Philadelphia cheesesteaks made with the highest quality ingredients and freshly prepared with your choice of sliced beef or chicken, Brotherly Love takes pride in delivering timeless flavors that keep customers coming back. Alongside these signature sandwiches, guests can enjoy homemade sides, unique dirty sodas, and steakhouse-style cake, all crafted to complete a memorable meal experience. This vibrant establishment commits to a fast-paced, fun work environment without the inconvenience of late-night shifts, providing an excellent work-life balance for its team members. The role offers competitive pay ranging from $16.50 to $18.00 per hour, plus tips, making it an attractive opportunity for those passionate about food and customer service.

Brotherly Love operates under the umbrella of Geronimo Hospitality Group, a respected collective known for its award-winning boutique hotels, restaurants, and clubs. This group is distinguished by a philosophy that rejects complacency, constantly innovating and setting new standards of excellence. At Geronimo Hospitality Group, the focus is on creating destinations that guests want to revisit rather than mere pit stops. They believe in fostering environments where every team member feels empowered to contribute meaningfully and help shape the future of hospitality. As a crew member, you become part of this forward-thinking culture, where your efforts are acknowledged and rewarded. This position emphasizes teamwork, consistent quality, and an outstanding guest experience, positioning the crew member as a vital participant in delivering the renowned Geronimo moments.

The Crew Member role is crucial within Brotherly Love and the wider Geronimo Hospitality Group network. The successful candidate will be responsible for maintaining high standards in food preparation and presentation, understanding every menu item, and ensuring meal quality and portion sizes meet established standards. Working closely with kitchen leadership, the role involves managing time efficiently to meet service demands and supporting team members by assisting with preparation and station maintenance during peak hours. Additionally, maintaining a clean and safe work environment, including proper knife handling and assisting with deliveries when necessary, is expected. This dynamic position requires excellent communication skills, a customer-focused attitude, and a commitment to maintaining the unique and energetic ambiance that defines the establishment. With opportunities for growth and development, the job offers paid time off, employee discounts, medical benefits, and more, making it an excellent career starting point or stepping stone within the hospitality industry.

Job Requirements

  • U.S. work authorization
  • Slip resistant shoes required
  • Basic math skills including the ability to add, subtract, and count change
  • Legible handwriting
  • Strong customer service and oral communication skills

Job Qualifications

  • Basic math skills including the ability to add, subtract, and count change
  • Legible handwriting
  • Strong customer service and oral communication skills
  • At least one year of kitchen experience preferred

Job Duties

  • Know and understand every item on the menu including portion sizes, cooking methods, quality standards and kitchen rules
  • Assume 100% responsibility for quality of products served
  • Work closely with the Chef to provide absolute consistency on every plate
  • Work on timing to get every ticket out in an appropriate amount of time
  • Stay focused on designated tasks during prime service hours
  • Communicate consistently with co-workers
  • Help with prepping and getting ready when your station is ready for service
  • Keep your work station clean and stocked
  • Practice safe knife handling
  • Assist in putting away deliveries when help is needed

Job Criteria

Experience

Mid Level (3-7 years)


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