Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation
Job Description
WKS Restaurant Group is a dynamic and rapidly growing multi-concept franchise restaurant developer and operator with over 300 stores across 17 states. As a licensed franchisee of well-known brands including El Pollo Loco, Wendy's, Denny's, Krispy Kreme Doughnuts, Blaze Pizza, and Corner Bakery Café, WKS Restaurant Group strives to deliver outstanding food and service experiences to the communities it serves. The company is committed to operational excellence and strong customer focus, which is reflected in its dedication to maintaining high standards in quality, service, and cleanliness across its diverse portfolio of restaurant concepts. This commitment places the company among the leaders in the fast casual and quick service restaurant industries, fostering a dynamic work environment with opportunities for career growth and development at each location.
Wendy's, under WKS Restaurant Group’s franchisee operations, is hiring Full-Time Crew Members who will play a vital role in delivering exceptional customer service that consistently exceeds customer expectations. The role emphasizes providing "wow! service" in a fast and orderly manner, ensuring that every customer experience meets the company's quality, service, and cleanliness standards. Crew Members at Wendy's are the frontline representatives who engage directly with customers—greeting them warmly, assisting with menu inquiries, recording orders accurately, and handling payments efficiently. This position also involves preparing and assembling food items, serving beverages and desserts, managing customer flow in the serpentine ordering area, and maintaining clean and organized serving and eating spaces.
The position offers full-time employment with comprehensive benefits, including medical, vision, and dental insurance, effective from the first day of the month following 30 days of employment. Additionally, employees become eligible for a 401(k) plan with up to a 4% company match after one year of service, along with paid vacation accrued bi-weekly after the fifth anniversary. The role also demands physical activity, including standing, walking, lifting up to 20 pounds, and working near high heat and cooking equipment, making it ideal for individuals who are energetic and comfortable in a fast-paced environment.
Wendy's crew members are expected to have strong communication and basic mathematical skills, enabling them to interact effectively with customers and colleagues and to perform transactions accurately. While no prior experience or training is required for this role, a high school diploma is preferred. Certifications such as Crew Leader Certification and Shift Supervisor Certification can be pursued for career progression. The company values individuals who demonstrate common sense, adaptability to standardized situations, and the ability to follow company policies and procedures consistently.
This opportunity offers an excellent entry point for those seeking to start or advance their career in the restaurant industry, with supportive management and a clear path for growth within WKS Restaurant Group’s expansive franchise network.
Wendy's, under WKS Restaurant Group’s franchisee operations, is hiring Full-Time Crew Members who will play a vital role in delivering exceptional customer service that consistently exceeds customer expectations. The role emphasizes providing "wow! service" in a fast and orderly manner, ensuring that every customer experience meets the company's quality, service, and cleanliness standards. Crew Members at Wendy's are the frontline representatives who engage directly with customers—greeting them warmly, assisting with menu inquiries, recording orders accurately, and handling payments efficiently. This position also involves preparing and assembling food items, serving beverages and desserts, managing customer flow in the serpentine ordering area, and maintaining clean and organized serving and eating spaces.
The position offers full-time employment with comprehensive benefits, including medical, vision, and dental insurance, effective from the first day of the month following 30 days of employment. Additionally, employees become eligible for a 401(k) plan with up to a 4% company match after one year of service, along with paid vacation accrued bi-weekly after the fifth anniversary. The role also demands physical activity, including standing, walking, lifting up to 20 pounds, and working near high heat and cooking equipment, making it ideal for individuals who are energetic and comfortable in a fast-paced environment.
Wendy's crew members are expected to have strong communication and basic mathematical skills, enabling them to interact effectively with customers and colleagues and to perform transactions accurately. While no prior experience or training is required for this role, a high school diploma is preferred. Certifications such as Crew Leader Certification and Shift Supervisor Certification can be pursued for career progression. The company values individuals who demonstrate common sense, adaptability to standardized situations, and the ability to follow company policies and procedures consistently.
This opportunity offers an excellent entry point for those seeking to start or advance their career in the restaurant industry, with supportive management and a clear path for growth within WKS Restaurant Group’s expansive franchise network.
Job Requirements
- Must be 16 years old or older
- Ability to stand, walk, sit, and use hands to handle and feel
- Ability to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
- Ability to lift at least 20 pounds
- Willingness to work near high heat from grill and fryer equipment
- Willingness to be exposed to cooking oils and other food preparation materials
- No special vision requirements
- Ability to work full-time
- Ability to follow company policies and procedures
Job Qualifications
- No prior experience or training required
- High school diploma preferred but not required
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Basic mathematical ability including adding, subtracting, multiplying, and dividing numbers
- Ability to apply common sense understanding to carry out simple one- or two-step instructions
- Ability to deal with standardized situations with occasional or no variables
- Crew Leader Certification (optional)
- Shift Supervisor Certification (optional)
Job Duties
- Greets the customer
- suggestive sale and answer questions about products
- records the customer's order
- stages customers in serpentine area to maintain a smooth customer flow
- selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
- serves cold drinks, hot beverages, and desserts
- receives payment
- assists customers with questions or complaints
- retrieves raw food stock and places at appropriate station for preparation
- performs duties to prepare food
- maintains orderly eating and serving areas
- ensures that he or she follows all company issued policies and procedures
Job Criteria
Experience
No experience required
Job Location
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