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Courtyard Monterey Park - Bell Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.90 - $17.90
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

The Courtyard at Monterey Park is a contemporary hotel renowned for its commitment to offering an exceptional guest experience through its modern amenities and welcoming atmosphere. Designed to cater to both business travelers and vacationers, the hotel features a state-of-the-art lobby that enhances flexibility and choice for guests. The centerpiece of this vibrant space is The Bistro, a full-service restaurant and bar/lounge known for its diverse menu that includes a wide selection of craft beers, entrees, and small plates. Alongside excellent dining options, the hotel offers inviting spaces equipped with free Wi-Fi where guests can both work and unwind comfortably. Additional amenities such as a well-equipped fitness center and an outdoor pool provide the perfect balance between relaxation and productivity, ensuring that every visitor enjoys a stay that is comfortable, enjoyable, and memorable.

As a Bell Attendant at the Courtyard at Monterey Park, you will play a pivotal role as the first point of physical contact for guests arriving and departing the hotel. This full-time position demands someone who thrives in a fast-paced hospitality environment and is eager to contribute to creating a remarkable guest experience. Your responsibilities will extend beyond simply handling luggage; you will act as a personal guide, sharing insider knowledge on local attractions, dining, and transportation options, thereby enriching your guests' visit. The role also involves maintaining the cleanliness and appearance of hotel vehicles, assisting at the front desk during busy periods, and safeguarding sensitive areas and guest privacy with the utmost diligence and professionalism.

This role requires a warm, approachable demeanor paired with a professional appearance, as you will often be representing the hotel’s brand. Being detail-oriented and dependable is key, as you will manage critical tasks such as tagging and transporting guest luggage efficiently to their rooms, and handling special deliveries with care. The ideal candidate will demonstrate strong communication and decision-making skills and remain calm and composed under pressure to seamlessly address guest needs and unexpected situations. Safety and integrity in your actions, especially in managing keys and accessing restricted areas, are paramount to maintaining the hotel's esteemed reputation.

Candidates with a high school diploma or equivalent and a valid state driver’s license with a clean driving record are preferred. Previous driving experience of at least one year is essential, and a friendly, service-oriented mindset is vital for success. Those who join the team can look forward to a competitive benefits package after an initial waiting period, including medical, dental, vision coverage, disability income protection, paid time off, an employee assistance program, and a 401k retirement plan. Additionally, the hotel now offers an attractive daily pay option for employees, reflecting its commitment to rewarding hardworking staff.

Working at the Courtyard at Monterey Park means being part of a dynamic team dedicated to delivering outstanding hospitality. If you are eager to become a cornerstone of our guests’ hospitality experience and contribute positively to a thriving environment, this is the perfect opportunity for you. Enjoy a career where your natural warmth, attention to detail, and proactive service will not only be valued but celebrated.

Job Requirements

  • High school diploma or equivalent
  • Valid state driver’s license with acceptable driving record
  • At least one year of driving experience
  • Strong communication and decision-making skills
  • Ability to stay calm, composed, and objective under pressure

Job Qualifications

  • High school diploma or equivalent
  • Valid state driver’s license with an acceptable driving record
  • At least one year of driving experience
  • Strong communication skills
  • Good decision-making skills
  • Ability to stay calm under pressure

Job Duties

  • Greet every guest and teammate with genuine warmth and a service-first smile
  • Rock your uniform and name tag with pride, always looking sharp and polished
  • Swiftly load, unload, and tag bags, escorting guests to their rooms and taking care of every suitcase, package, and special delivery
  • Keep the scoop on all local hotspots, attractions, and transportation options, ready to share maps and directions
  • Safeguard sensitive areas, master keys, and guest privacy while driving, assisting, and leading behind the scenes

Job Criteria

Experience

Mid Level (3-7 years)


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