Courtyard Manhattan Central Park - Food & Beverage Manager OEM

Courtyard New York Manhattan/Central Park is a modern, stylish hotel located near one of the world’s most iconic landmarks, Central Park in New York City. This hotel offers guests a memorable stay surrounded by art and sculpture, making each visit distinctive and culturally enriching. Equipped with free Wi-Fi, plush Marriott bedding, and rooms offering stunning views of Manhattan, the hotel caters to both leisure and business travelers. Guests can enjoy dining at nosh!, the onsite restaurant and bar that provides healthy breakfast and dinner options, Starbucks coffee, and evening cocktails. Fitness enthusiasts can maintain their routine with a 24-hour fitness center featuring Peloton bikes, while the hotel’s proximity to Central Park, Times Square, Broadway, Rockefeller Center, and the Shops at Columbus Circle offers guests easy access to a wealth of attractions and entertainment options. Its Midtown event venues and premier location also make it a prime choice for meetings and special occasions.

At Courtyard New York Central Park, the emphasis is not only on providing exceptional guest services but also on fostering a supportive and collaborative work environment. Employees are treated like family, with regular team-building activities and events that enhance camaraderie and morale. This creates a workplace where individuals can grow professionally and thrive personally.

The Food & Beverage Manager role at Courtyard New York Central Park is a pivotal position charged with overseeing the dining experience to ensure every meal and interaction is memorable. This position is classified as an overtime eligible manager (OEM), meaning that overtime regulations and compensation apply. The manager will be responsible for guiding the hospitality team, ensuring that guests from the lounge to banquet rooms receive superior service and feel genuinely welcomed.

As the 'Captain of Hospitality,' the Food & Beverage Manager takes the lead in coaching and training team members, guaranteeing smooth operations during each shift. Additionally, the role demands strict adherence to operational and compliance standards, including grooming, safety policies, and necessary certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid. Administrative duties, such as payroll management, staff scheduling, and performance reporting, are integral to the position, requiring sharp organizational skills.

Further responsibilities include maintaining quality control and driving engaging promotions to enhance the dining experience, managing inventory and beverage purchasing efficiently. The Food & Beverage Manager acts as a communication hub, ensuring all parties are kept informed and addressing guest complaints or requests promptly, thus maintaining high satisfaction levels. Versatility and a proactive attitude are essential, as the role involves attending meetings, analyzing reports, and providing hands-on support wherever necessary.

Candidates for this position should possess a minimum of 5 years of progressive hospitality experience or hold a relevant college degree combined with practical experience. Proficiency in Windows, spreadsheet, and word processing software is required, complemented by strong financial and arithmetic abilities. Previous supervisory experience is preferred, along with excellent communication, decision-making, and problem-solving skills. The ability to maintain composure and objectivity under pressure is critical, ensuring the smooth operation of the food and beverage services even in fast-paced environments.

Joining Courtyard New York Central Park as the Food & Beverage Manager means becoming part of a dynamic team dedicated to excellence in hospitality. The role offers an opportunity to lead a talented staff in providing outstanding guest experiences while benefiting from a competitive benefits package that includes daily pay options, medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, an employee assistance program, and a 401k retirement plan. This is a fantastic opportunity for a driven professional looking to grow within a renowned hospitality brand and contribute to the vibrant New York City hotel scene.