Courtyard Akron Stow - Housekeeping Supervisor

Courtyard by Marriott Akron/Stow is a distinguished hotel committed to delivering exceptional guest experiences through top-notch accommodations and superior service. Nestled in a prime location, our hotel offers beautifully appointed guest rooms featuring Marriott Plush bedding, ergonomic workspaces, and Smart TVs with access to your favorite streaming services. We provide free Wi-Fi and parking to all guests, ensuring convenience and comfort throughout their stay. Our dining options include The Bistro, serving breakfast and dinner daily with Starbucks coffee and a rotating seasonal menu of made-to-order items. For quick convenience, the Courtyard Marketplace offers snacks, drinks, and sundries 24 hours a day. Guests can also enjoy our indoor pool, 24-hour fitness center, and laundry facilities. Our on-site venue space accommodates up to 40 people, perfect for meetings or events, with catering options available. Located close to popular attractions such as Blossom Music Center, Cuyahoga Valley National Park, Hale Farm & Village, Boston Mills/Brandywine Ski Resort, and MGM Northfield Park Casino, Courtyard by Marriott Akron/Stow is an ideal destination for both leisure and business travelers.

The role of Housekeeping Supervisor at Courtyard by Marriott Akron/Stow is a pivotal position responsible for maintaining impeccable standards of cleanliness and organization that guests expect from our brand. As a Housekeeping Supervisor, you will lead a dedicated team of Room Attendants and House Attendants, ensuring daily operations of the housekeeping department run smoothly and efficiently. You will be the key point of contact for operational oversight, performing inspections, generating reports, and monitoring productivity to uphold high-quality standards. This role also involves crucial responsibilities related to safety and security, including managing lost-and-found items, key control, and maintaining secure access to sensitive areas such as master keys, storage rooms, and confidential files.

Beyond operational duties, you will play a motivational role, guiding your team with clear communication, hands-on training, and fostering a positive and collaborative environment. Your leadership will be essential in cultivating a culture of excellence where cleanliness, safety, and guest satisfaction are always prioritized. The Housekeeping Supervisor position is perfect for those who thrive in dynamic environments and enjoy balancing organizational skills with people management.

Candidates for this position should have a minimum of a high school diploma or equivalent, with additional college coursework in related fields considered a plus. Prior experience in hotel housekeeping or related areas is required, ideally with 2 to 3 years of experience that includes supervisory responsibilities. This full-time position offers a competitive salary and an attractive benefits package available after an initial waiting period, which includes medical, dental, and vision coverage, disability income, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. We also offer daily pay options for eligible employees upon inquiry with recruiters.

Joining our team means becoming part of a globally recognized brand that values both its guests and its employees. At Courtyard by Marriott Akron/Stow, you will find opportunities for growth, a supportive workplace culture, and the satisfaction of contributing to memorable guest experiences through your dedication and leadership. If you are passionate about maintaining the highest standards of cleanliness and enjoy leading teams with enthusiasm and integrity, we invite you to apply for the Housekeeping Supervisor role and join us in making every stay exceptional.