
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid vacation
Paid sick time
Holiday premium pay
Scholarship Opportunities
Legal services access
recognition programs
Job Description
Vallarta Supermarkets is a well-established grocery store chain that plays a vital role in the communities it serves. Recognized for its commitment to quality and exceptional customer service, Vallarta Supermarkets is more than just a place to shop; it is a lively and welcoming environment where community values are cherished and celebrated. The company prides itself on delivering fresh, high-quality products, particularly in areas such as baked goods, produce, and ethnic specialties that resonate with the local communities. Vallarta's dedication to fostering a positive work culture and engaging shopping experience makes it an attractive employer for individuals passionate about service and community engagement.
The role of the Courtesy Clerk at Vallarta Supermarkets is a frontline position essential to maintaining the store’s reputation for exceptional customer service. This role focuses on assisting customers by efficiently bagging groceries, helping with carry-out services, and providing product location guidance within the store. The Courtesy Clerk also plays a crucial part in store operations by collecting shopping carts, maintaining cleanliness and safety throughout the premises, including the parking lot and store interiors, and performing various custodial duties. This position requires a service-oriented individual who can thrive in a fast-paced, festive retail environment while upholding Vallarta’s core values of customer service, commitment, integrity, respect, humility, and teamwork.
Working as a Courtesy Clerk offers a dynamic and engaging work experience where employees contribute directly to customer satisfaction and operational excellence. The position demands physical stamina, as workers are expected to stand and walk for extended periods, handle moderate lifting, and operate equipment safely. Vallarta emphasizes a culture of respect, safety, and team collaboration, ensuring all team members work together effectively and treat each other with kindness and professionalism.
The company provides flexible employment options, accommodating both part-time and full-time schedules that include afternoons, evenings, weekends, and holidays to meet diverse lifestyle needs. Vallarta Supermarkets also offers competitive pay, with the hourly rate at $17.25 for this role. Full-time employees enjoy comprehensive benefits including medical, dental, and vision plans, paid vacation, life insurance, retirement plans, and access to legal services, while all employees benefit from paid sick time, holiday premium pay, scholarship opportunities, and recognition programs.
Joining Vallarta Supermarkets means becoming part of a team that values enthusiasm, dependability, and a passion for customer service. It offers a rewarding workplace where employees can grow their careers in a supportive and vibrant environment. The Courtesy Clerk position is an excellent opportunity for individuals who enjoy engaging with people, contributing to a team, and maintaining a clean and orderly retail environment. If you are friendly, motivated, and committed to delivering an outstanding customer experience, Vallarta Supermarkets invites you to apply and become a valued member of their family.
The role of the Courtesy Clerk at Vallarta Supermarkets is a frontline position essential to maintaining the store’s reputation for exceptional customer service. This role focuses on assisting customers by efficiently bagging groceries, helping with carry-out services, and providing product location guidance within the store. The Courtesy Clerk also plays a crucial part in store operations by collecting shopping carts, maintaining cleanliness and safety throughout the premises, including the parking lot and store interiors, and performing various custodial duties. This position requires a service-oriented individual who can thrive in a fast-paced, festive retail environment while upholding Vallarta’s core values of customer service, commitment, integrity, respect, humility, and teamwork.
Working as a Courtesy Clerk offers a dynamic and engaging work experience where employees contribute directly to customer satisfaction and operational excellence. The position demands physical stamina, as workers are expected to stand and walk for extended periods, handle moderate lifting, and operate equipment safely. Vallarta emphasizes a culture of respect, safety, and team collaboration, ensuring all team members work together effectively and treat each other with kindness and professionalism.
The company provides flexible employment options, accommodating both part-time and full-time schedules that include afternoons, evenings, weekends, and holidays to meet diverse lifestyle needs. Vallarta Supermarkets also offers competitive pay, with the hourly rate at $17.25 for this role. Full-time employees enjoy comprehensive benefits including medical, dental, and vision plans, paid vacation, life insurance, retirement plans, and access to legal services, while all employees benefit from paid sick time, holiday premium pay, scholarship opportunities, and recognition programs.
Joining Vallarta Supermarkets means becoming part of a team that values enthusiasm, dependability, and a passion for customer service. It offers a rewarding workplace where employees can grow their careers in a supportive and vibrant environment. The Courtesy Clerk position is an excellent opportunity for individuals who enjoy engaging with people, contributing to a team, and maintaining a clean and orderly retail environment. If you are friendly, motivated, and committed to delivering an outstanding customer experience, Vallarta Supermarkets invites you to apply and become a valued member of their family.
Job Requirements
- High school diploma or equivalent preferred
- Previous retail or customer service experience is a plus
- Ability to stand and walk for 6-8+ hours per day
- Capability to frequently bend, squat, twist, and reach
- Ability to use hands for grasping, pushing, pulling, and fine manipulation
- Physical ability to lift and carry up to 25 lbs frequently, and up to 40 lbs occasionally
- Ability to operate manual pallet jacks safely with a buddy
- Comfortable working near equipment, machinery, and on uneven ground
- Tolerance for exposure to dust, gas, fumes, temperature, and humidity changes
- Must be available to work flexible schedules including afternoons, evenings, weekends, and holidays
Job Qualifications
- Friendly and courteous personality
- Strong customer service skills
- Ability to learn store product locations
- Ability to work in a fast-paced environment
- Proficient in English speaking, reading, writing, and comprehension
- Responsible, professional, and positive attitude
- Legally authorized to work in the U.S.
Job Duties
- Smile and greet all customers and team members using company service standards
- Model company core values including customer service, commitment, integrity, respect, humility, and teamwork
- Bag groceries following company procedures and customer requests
- Assist customers with carry-out and locating products
- Perform price checks as requested
- Secure items at the bottom of shopping carts when trained
- Return perishable and non-perishable items to shelves promptly
- Safely gather shopping carts using proper equipment
- Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal if trained
- Clean store perimeters including cart corrals, parking lot, sidewalks, and receiving dock
- Monitor and report maintenance needs or hazards
- Keep janitorial room organized and stocked if trained
- Maintain high housekeeping and safety standards
- Treat coworkers and customers respectfully at all times
- Abide by store rules, company policies, and Employee Handbook
- Report injuries, unsafe conditions, or misconduct to management
- Perform additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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