Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
employee training

Job Description

We are a thriving establishment known for delivering exceptional dining experiences to our customers, with a focus on quality service and hospitality. Our company prides itself on creating a welcoming environment where every guest feels valued and satisfied. As a prominent player in the hospitality industry, we are committed to maintaining high standards, fostering a team-oriented culture, and ensuring that every interaction with our patrons is memorable and pleasant. Joining our team means becoming part of a dynamic, fast-paced workplace that encourages growth, creativity, and teamwork, all aimed at delivering outstanding customer experiences.

The role of Counter Server is integral to achieving our goal of outstanding customer service. This position requires an individual who genuinely cares about creating memorable and hospitable experiences for our guests. As a Counter Server, you will be the first point of contact for patrons, welcoming them warmly and guiding them through their dining options. You will have the opportunity to educate customers about our menu offerings, helping them make informed choices that enhance their overall experience. Your creative recommendations and suggestive selling will play a key role in driving customer satisfaction and business growth.

The position demands someone who works efficiently with a positive attitude and thrives in a team environment. You will be responsible for managing order accuracy, processing payments efficiently, and maintaining cleanliness and order at your station. Your ability to listen attentively to any complaints or issues and address them constructively will be crucial in upholding our reputation for excellent service. This role offers a chance to grow your knowledge of the hospitality industry and sharpen your customer service skills in a supportive and lively setting.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food service or hospitality preferred
  • Ability to stand for extended periods
  • Excellent interpersonal skills
  • Ability to multitask and handle pressure well

Job Qualifications

  • Strong customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Effective communication skills
  • Basic math skills for handling payments
  • Team player mindset

Job Duties

  • Present menu and answer questions
  • Take orders and make recommendations
  • Manage tables paying attention to cleanliness and order
  • Issue bills and accept payment
  • Listen to complaints or problems with a positive attitude

Job Criteria

Experience

Entry Level (1-2 years)


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