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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Job Description
It's A Secret Med Spa is a premier medical spa with multiple locations nationwide, dedicated to empowering individuals by enhancing their natural beauty through advanced high-performance injectables, state-of-the-art laser treatments, and a wide range of aesthetic services. Their mission revolves around making people feel unstoppable in their everyday lives by providing exceptional care, innovative treatments, and an unforgettable client experience. As a leader in the med spa industry, It's A Secret Med Spa embodies a culture of positivity, passion, and professionalism, welcoming enthusiastic and polished individuals to become integral members of their expansive and supportive team. Their commitment to excellence... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year customer service experience
- Flexible schedule with weekend availability required
- Previous experience in med spa or medical office preferred
- Must maintain patient confidentiality per HIPAA
- Ability to sit or stand for long periods
- Ability to reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs
- Must demonstrate strong ethical foundation and integrity
- Excellent interpersonal skills
- Other duties as assigned
Job Qualifications
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to communicate with proper etiquette
- Ability to multitask and be attentive to clients
- Ability to work as part of a team and take initiative
- Enthusiastic, friendly, and energetic personality
- Knowledge of HIPAA regulations and patient confidentiality
- Sound judgment, problem-solving, and decision-making skills
- Working knowledge of Microsoft applications
- Bilingual preferred
Job Duties
- Warmly greeting clients in person and over the phone
- Providing basic knowledge and education about services
- Managing front desk duties such as check-in/check-out, answering phone calls, greeting clients, overseeing inventory counts, and maintaining supplies
- Maintaining a clean and professional environment
- Assisting providers and managers with client scheduling and appointment books
- Complying with company policies and procedures
- Managing POS system with accurate client appointment and employee information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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