Wolf Trap Foundation For The Performing Arts logo

Coordinator, Hospitality Operations (Variable, 10 to 29 hours per week, March - October)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $22.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

403(b) Retirement Plan
Complimentary tickets to select performances
Discounts at Concessions and the Gift Shop

Job Description

Wolf Trap Foundation for the Performing Arts is a renowned nonprofit organization dedicated to enriching the cultural landscape through exceptional performing arts experiences. Situated in Virginia, Wolf Trap operates the only national park for the performing arts in the United States, offering a vibrant venue that blends natural beauty with world-class artistic presentations. The Foundation is committed to fostering accessibility to the arts and supporting artists at all stages of their careers while simultaneously providing an engaging and memorable experience for audiences. As a leader in arts presentation, Wolf Trap hosts a broad range of performances including classical music, jazz, dance, theater, and family programming. The organization also emphasizes educational initiatives that connect communities with the performing arts, enhancing both cultural appreciation and creative expression. Wolf Trap is dedicated to maintaining a diverse, equitable, and inclusive environment where all individuals feel welcome and valued. The hospitality and operational team plays an integral role in ensuring the success of this mission by managing special events and fostering relationships with patrons and donors.

The Coordinator, Hospitality Operations, is a pivotal position within Wolf Trap Foundation, responsible for supporting the planning, coordination, and execution of special events such as donor events, private rentals, galas, and institutional functions. This role requires hands-on involvement in operational logistics, vendor coordination, and onsite event management to ensure seamless event execution that reflects the high standards and professionalism of the organization. The Coordinator will work closely with multiple departments and external partners to align event details and uphold the guest experience at all stages. This full-time, on-site role demands flexibility as the work schedule includes varied hours during weekdays, weeknights, and weekends depending on the performance and event calendar. Compensation is competitive, with a pay rate of $22.00 per hour, reflecting the importance of this role in the organization's event management team. Team members also enjoy benefits such as access to a 403(b) retirement plan, complimentary tickets to select performances, and discounts at concessions and the gift shop, enhancing their connection to the organization and its cultural offerings. The Coordinator, Hospitality Operations, is an ideal opportunity for a highly organized, detail-oriented individual passionate about events and the performing arts to contribute meaningfully to a respected institution.

Job Requirements

  • Must be able to work a varied schedule including weekdays, weeknights, and weekends
  • Hours depend on the performance and event schedule
  • 2-4 years of experience in event coordination, hospitality operations, performing arts venues, banquet, or related fields preferred
  • Experience supporting live events, private events, or large-scale productions is highly desirable
  • Ability to work evenings, weekends, and holidays based on event schedules
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to lift up to 25 pounds and assist with light event setup as needed
  • Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts
  • Applicants must reside in Virginia, Maryland, or the District of Columbia and provide a local address
  • The position is 100% on-site
  • Background check required

Job Qualifications

  • 2-4 years of experience in event coordination, hospitality operations, performing arts venues, banquet, or related fields preferred
  • Experience supporting live events, private events, or large-scale productions is highly desirable
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Excellent written and verbal communication skills
  • Demonstrated ability to work collaboratively with cross-functional teams and external partners
  • Strong attention to detail and ability to execute operational plans effectively
  • Customer service mindset with a commitment to delivering exceptional guest experiences
  • Ability to work evenings, weekends, and holidays based on event schedules
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with event management (Tripleseat, Toast) or ticketing systems preferred
  • Sensitivity and commitment to the mission of Wolf Trap Foundation for the Performing Arts

Job Duties

  • Assist with planning and execution of special events including donor receptions, rentals, galas, and private functions
  • Coordinate logistical elements including setup, breakdown, room layouts, equipment needs, and operational timelines
  • Serve as onsite operational support during events to ensure smooth execution and adherence to event plans
  • Support guest flow, registration, and event check-in processes as needed
  • Assist in coordinating vendors including catering, rentals, décor, and technical support
  • Communicate event logistics and schedules with internal departments and external partners
  • Monitor vendor arrivals, setup, and service during events to ensure compliance with venue policies
  • Support development and distribution of event run-of-show documents and operational schedules
  • Maintain inventory of event materials and supplies
  • Assist with event setup including signage, registration areas, décor placement, and operational staging
  • Provide exceptional guest service to donors, patrons, and rental clients during events
  • Assist with guest support and hospitality coordination
  • Address operational issues during events and escalate to management when necessary
  • Assist with documentation, scheduling, and event preparation tasks
  • Support internal event planning meetings and coordination across departments
  • Maintain organized records of event logistics and operational plans

Job Criteria

Experience

Mid Level (3-7 years)


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