Coordinator, Events and Member Support

Washington, DC, USA|

Job Overview

Compensation

Salary

Exact $53,000.00

Benefits

Partial health insurance

Partial dental insurance

11 paid holidays

One floating holiday

Generous Paid Time Off

hybrid work schedule

401(k) eligibility

Job Description

The National Grocers Association (NGA) is a renowned trade association headquartered in Washington, DC, dedicated to representing the $250 billion independent supermarket industry. Serving as a national voice for independent grocers and wholesalers for over 40 years, NGA is deeply committed to advocating for community-focused businesses that hold a significant presence in neighborhoods throughout the United States. This commitment manifests through a multifaceted approach incorporating advocacy, education, collaboration, business services, and fostering meaningful industry connections. Furthermore, NGA extends its support for the grocery industry through its affiliated nonprofit entity, the NGA Foundation, which contributes to the advancement of the sector by promoting knowledge, research, and education initiatives.

The role of Coordinator of Events and Member Support occupies a vital position within NGA, tasked with ensuring an exceptional experience for its members, partners, sponsors, and other stakeholders. This position functions primarily by providing comprehensive operational and administrative support across multiple key areas, including the association’s events, membership services, and business development activities. The coordinator plays an instrumental role in the accurate and professional execution of commitments and deliverables, diligently managing deadlines and coordinating efforts across internal teams. This role is tailored for a highly organized, detail-oriented professional who thrives in a dynamic, fast-paced environment and is adept at juggling multiple priorities.

In this capacity, the coordinator is expected to support both behind-the-scenes operations and direct engagement with a diverse range of participants including senior industry leaders. The position demands an individual who values customer service, has strong communication skills, and demonstrates a proactive and solution-focused mindset. This is an excellent opportunity for someone eager to contribute to a respected organization that impacts the grocery industry at a national scale, offering a hybrid work schedule and a competitive salary range of $53,000 to $58,000 depending on qualifications and experience.

Job Requirements

Bachelor’s degree preferred
1-3 years relevant experience preferred
strong organizational skills
attention to detail
strong interpersonal and communication skills
ability to work collaboratively
experience with CRM systems a plus
willingness to travel
proficiency in Microsoft Office and event platforms

Job Qualifications

Bachelor’s degree in event management, hospitality, business administration, communications, or related field preferred
1-3 years of experience in event coordination, membership services, association management, hospitality, or related field preferred
strong organizational skills and ability to manage multiple priorities and deadlines
excellent attention to detail and commitment to accuracy
strong interpersonal and communication skills with a customer-service mindset
ability to work collaboratively across teams in a fast-paced environment
experience with CRM or association management systems is a plus
willingness to travel and support on-site event execution as needed
proficiency with Microsoft Office and event management platforms
professional demeanor and confident interaction with senior executives and Board members

Job Duties

Provide organizational and administrative support to the events team to ensure deadlines, deliverables, and event milestones are met
coordinate the development, production, and distribution of event materials including signage, badges, attendee materials, and speaker collateral
manage the packing, shipping, inventory, and logistics of materials for NGA meetings and events
provide operational support for sponsorship fulfillment including registration, logo and asset collection, hotel coordination, and recognition
maintain accurate tracking of sponsor deliverables and proactively follow up on outstanding materials and deadlines
coordinate across internal teams to ensure timely and accurate execution of sponsor and attendee-facing commitments
provide on-site support at NGA events to ensure a seamless and professional attendee experience