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New Opportunities Inc logo

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $25.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with matching contributions
Vacation Time
Personal time
Sick Time
Holiday pay

Job Description

New Opportunities Inc. is a well-established community action agency serving Waterbury, Meriden, Torrington, and 27 surrounding towns in Connecticut. Founded in 1964 as a private non-profit corporation, it operates as a tax-exempt 501(c)(3) organization with an annual budget exceeding $41 million. As the fourth largest employer in Waterbury, the agency plays a crucial role in enhancing the quality of life for economically disadvantaged individuals across the region. Its extensive network includes offices in Meriden, Torrington, Danbury, and Thomaston, making its services accessible to a wide population. Annually, New Opportunities benefits over 61,000 individuals through more than 50 targeted social service... Show More

Job Requirements

  • B.A. degree plus one years experience administering case management services
  • or an A.S. degree in human services plus three years experience in community based case management services
  • bilingual ability (English/Spanish) a plus
  • familiarity with the CT Homelessness Management Information System (CT HMIS)
  • previous experience working with families and individuals experiencing homelessness
  • knowledge of the various CT housing programs such as Rapid Rehousing, Shelter Plus Care, Permanent Supportive Housing, Rental Assistance Program
  • familiarity with CT benefit assistance programs

Job Qualifications

  • B.A. degree plus one year experience administering case management services
  • or an A.S. degree in human services plus three years experience in community based case management services
  • familiarity with the CT Homelessness Management Information System (CT HMIS)
  • previous experience working with families and individuals experiencing homelessness
  • knowledge of various CT housing programs such as Rapid Rehousing, Shelter Plus Care, Permanent Supportive Housing, Rental Assistance Program
  • familiarity with CT benefit assistance programs
  • bilingual ability (English/Spanish) a plus

Job Duties

  • Perform CAN assessments via phone both scheduled and warm-transferred for those who have no phone
  • divert clients from emergency shelter when possible
  • respond to and assist clients through assessment, referral and direct services to address barriers to stable housing including linkages to benefit assistance programs, and internal/external community resources
  • engage participants in identification of housing opportunities and potential properties and assists with the placement process including landlord dialogue and engagement
  • advocate for shelter clients with landlords and explain available supports to increase landlords willingness to rent to our clients
  • work in support of Meriden, Middlesex county and Wallingford CAN identified goals related to entry/exit strategies and housing placement
  • input client data into Homeless Management Information System (HMIS)
  • ensure clients are 'document ready' in a timely manner and without delay
  • attend Meriden, Middlesex County/Wallingford CAN meetings as needed
  • cross-train to support By-Name List (BNL) management
  • perform other related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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