Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Pay rate up to $15.50/hr DOE
Flexible part-time work schedules
Pay-on-Demand
paid vacation and sick time off
Pet insurance
interactive training and mentorship
employee discount and free cookies with every shift
Job Description
Insomnia Cookies is an innovative and rapidly growing bakery and delivery company that has garnered a passionate following for its warm, delicious cookies. Founded in a college dorm room by Seth Berkowitz, Insomnia Cookies has evolved from a small startup into a nationwide cult favorite with over 300 stores globally. The company is headquartered in Philadelphia, Pennsylvania, and is committed to revolutionizing the cookie industry by blending an experiential retail environment with convenient delivery and shipping options. As a brand, Insomnia Cookies prides itself on its "sweet-easy" concept and a culture that values imagination, quality, and exceptional customer experience.
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Job Requirements
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Must be able to lift up to 40 lb boxes of product
- At least 6 months of experience in a customer service focused role - preferred
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Location
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