Cookie Crew

Insomnia Cookies is a renowned bakery and delivery company that has transformed the concept of late-night cookie delivery into a nationwide phenomenon. Founded by Seth Berkowitz in a college dorm room two decades ago, Insomnia Cookies has grown from a small startup to a beloved global brand with over 350 stores worldwide. The company is well-known for its warm, freshly baked cookies, brownies, ice cream, and other delicious treats that are delivered fresh all day and late into the night. With an innovative bakery and delivery service, Insomnia Cookies has cultivated a dedicated fan base of cookie lovers who appreciate the convenience and quality offered by the brand. The company thrives on its energetic and friendly approach to hospitality, emphasizing creating memorable experiences for every guest who visits or orders from their stores.

The role of a Cookie Crew Member at Insomnia Cookies is a dynamic and multifaceted position that combines baking, customer service, and operational duties. As a vital team member, you will engage in warm hospitality by welcoming guests, preparing and baking cookies and other delectable products to meet the company's high-quality standards, and ensuring accurate order fulfillment across various channels including in-store, pickup, delivery, and online. The position requires operating the register, processing transactions, maintaining cleanliness and organization in the bakery, and supporting teammates to keep the workflow efficient during busy hours. Given that Insomnia Cookies experiences peak business in the evenings, late nights, weekends, and holidays, the role demands flexibility and a readiness to work during these key periods.

Working at Insomnia Cookies is about being part of a close-knit team that values collaboration, energy, and a commitment to delight customers by making their day a little sweeter. The job involves physical activity such as standing, lifting, and operating kitchen equipment in environments that vary in temperature due to ovens and refrigeration units. Through this role, employees gain valuable experience in customer service, food preparation, inventory management, and teamwork. The company also prioritizes a diverse, inclusive workplace culture and provides opportunities for career growth, including advancement to leadership roles like Shift Leader. Insomnia Cookies offers competitive hourly pay, early wage access allowing employees to get paid the next day, flexible scheduling, and employee discounts that include free cookies. This position is suitable for individuals who thrive in fast-paced settings, enjoy working with great people, and are passionate about creating joyful experiences for others. Whether it’s a first job or a step toward a career in hospitality or food service, being a Cookie Crew Member at Insomnia Cookies offers a rewarding and sweet opportunity to grow and succeed.