Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $17.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

Panda Restaurant Group, Inc., established in 1983 in Glendale, California, has grown to become the largest family-owned American Chinese restaurant concept in the United States, with nearly 2,800 locations globally. Renowned for delivering exceptional Asian dining experiences, Panda is deeply committed to fostering an inclusive culture that embraces family values and inspires its employees to improve their lives while serving their communities. The company prides itself on upholding an environment where diversity and equal opportunity are paramount, ensuring all team members feel welcomed and valued regardless of their background or identity.

The Shift Leader position at Panda is an influential role that plays a vital part in maintaining the restaurant's high standards by supporting management and leading the team during busy shifts. This role offers the chance to work in a fast-paced, growth-oriented environment where passion for food, heartfelt service, and a prideful ambiance combine to create an outstanding customer experience. As a Panda Shift Leader, you will not only help foster a vibrant and welcoming atmosphere for guests but also gain hands-on experience in cooking and preparing Panda favorites. This role is an excellent opportunity for individuals looking to develop a diverse skill set that includes store operations management, team leadership, and customer service excellence.

Shift Leaders at Panda play a central and multifaceted role. You will assist in managing daily operations and coordinate with the restaurant team to ensure every guest’s experience is enjoyable and meets the company’s high standards. Your responsibilities extend beyond leadership on the floor to include food preparation, ensuring quality and consistency in every dish served, and fostering a safe and efficient environment that complies with local health and food safety regulations. This position also demands resilience and adaptability, as working conditions involve working in hot, fast-moving environments with a need for precise coordination and communication. You must be able to stand for extended periods, lift up to 50 pounds, and perform repetitive tasks efficiently and accurately.

Panda values the growth and development of its people, which is why this role provides a platform to enhance leadership and operational skills that can open doors to further career advancement within the company. Whether you have prior experience in the restaurant industry or are seeking to build your expertise, the Shift Leader role is designed to equip you with valuable knowledge and skills. Panda Restaurant Group promotes a culture of respect and inclusivity, recognizing that their people are the recipe for the brand’s continued success and commitment to delivering great food and great service every day.

Job Requirements

  • Some high school education
  • Prefer some operations experience
  • Food Handler certification acquired at applicant's own expense
  • Ability to lift up to 50 lbs
  • Ability to stand for up to four hours
  • Ability to use kitchen equipment including Chinese cook knife
  • Ability to work in a high noise and hot environment
  • Effective verbal communication skills
  • Ability to adapt to changing priorities and manage conflicts

Job Qualifications

  • Some high school
  • Prefer some operations experience
  • Food safety knowledge
  • Ability to work in a fast-paced environment
  • Effective verbal communication skills

Job Duties

  • Support in creating a vibrant and welcoming environment for our guests
  • Gain valuable skills managing store operations and leading the team during the shift
  • Gain hands on experience in cooking and preparing Panda favorites for our guests
  • Gain a diverse range of skills to develop yourself and others

Job Criteria

Experience

No experience required


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