Cook, Concessions - Soldier Field

Job Overview

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Compensation

Hourly
Exact $20.40
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Benefits

Instapay
High interest savings
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee assistance program

Job Description

Levy at Soldier Field is a leading concessions provider known for delivering exceptional food and beverage experiences at some of the most iconic entertainment and sports venues in the country. Operating within the historic Soldier Field in Chicago, Levy has built a strong reputation for quality, innovation, and customer service that enhances the enjoyment of every event, from major concerts and sporting events to smaller miscellaneous gatherings. As a part of Levy, employees become members of a dynamic team that values diversity, inclusion, and the opportunity to grow professionally while contributing to unforgettable experiences for guests.

Founded 40 years ago as a delicatessen in Chicago, Levy has evolved into a major player in the food, beverage, and retail industry, servicing over 200 venues nationwide. Its philosophy blends creativity with a commitment to quality, ensuring that each dish served is not only delicious but also prepared in compliance with the highest food safety and sanitary standards. Levy’s presence at Soldier Field allows for involvement in some of the city’s most exciting events, including Chicago Fire soccer games, Bears games, major concerts featuring internationally renowned artists, and a variety of other special events.

The Cook position within Levy’s concessions department at Soldier Field offers a competitive wage of $20.40 per hour along with numerous team member perks such as Instapay (which provides early access to wages), high interest savings through the EVEN app, and a comprehensive health and wellness program. This role is ideal for individuals seeking employment where they can learn valuable culinary and customer service skills, work in a fast-paced and vibrant environment, and be part of a supportive team dedicated to excellence.

As a Cook, you will be central to the guest experience, preparing food items quickly and efficiently while adhering strictly to federal, state, and corporate standards. The role demands attention to quality, temperature control, portion standards, and the visual appeal of menu items to ensure maximum customer satisfaction. You will operate at the grill station, handle short preparation food items, complete orders from steam tables, and engage directly with customers to provide friendly and efficient service. Maintaining a clean and safe work environment is crucial, as is following strict food storage, sanitation, and safety procedures.

Levy fosters a workplace culture that encourages teamwork, professionalism, and continuous improvement. You will have the chance to attend training sessions on safety and service standards, develop your skills alongside experienced colleagues, and contribute to a positive and inclusive environment. Moreover, the company’s commitment to diversity means you will be part of a workforce that respects and celebrates different backgrounds and perspectives, creating a rich and engaging work atmosphere.

This job is not only about cooking but also about customer interaction and hospitality. Handling customer concerns professionally and reporting important feedback to supervisors is part of the daily routine. By joining Levy at Soldier Field, you are stepping into a role that balances fast-paced food preparation with meaningful guest engagement, all while being supported by a company that values its employees and offers robust benefits and growth opportunities. Whether you are starting your career or looking to advance in the culinary and hospitality world, this Cook position at Levy represents a rewarding opportunity at an iconic venue in the heart of Chicago.

Job Requirements

  • High school diploma or equivalent preferred
  • previous experience in food preparation or food service preferred
  • ability to follow established recipes and production standards
  • good communication and interpersonal skills
  • ability to perform physically demanding tasks including standing for long periods
  • willingness to work flexible hours including nights, weekends and holidays
  • adherence to food safety and sanitation regulations
  • ability to work in a team environment

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in food preparation or food service preferred
  • ability to follow recipes and instructions
  • strong communication and customer service skills
  • ability to work in a fast-paced environment
  • basic knowledge of food safety and sanitation principles
  • ability to stand for extended periods
  • teamwork orientation
  • flexibility to work various shifts including evenings, weekends and event days

Job Duties

  • Take orders from customers and prepare items requiring short preparation
  • complete orders from steam tables and serve customers at multiple stations
  • serve customers efficiently and friendly following established steps of service
  • ensure food is at correct temperature and is attractive and tasty
  • taste all prepared food items
  • use established ticket-collection procedures during service
  • be responsible for records from area worked during service periods
  • use approved recipes and production standards to ensure proper quality, serving temperatures and portion control
  • carry pans, kettles and trays of food according to safety standards
  • store foods in designated areas following wrapping, dating, food safety and rotation procedures
  • clean, sanitize and maintain all assigned work areas, equipment and utensils
  • resolve customer concerns and report relevant information to supervisor
  • attend in-service and safety meetings
  • maintain good relationships with coworkers, customers, administrators and managers
  • perform job safely while maintaining a clean, safe work environment
  • perform other duties as assigned

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