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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.00 - $12.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Meal Allowances
Retirement Plan
Job Description
Dairy Queen (DQ) is a beloved quick-service restaurant franchise known worldwide for its delectable food and iconic treats. For over 75 years, Dairy Queen has been dedicated to creating positive and memorable experiences for customers of all ages. Unlike any other brand in the quick-service industry, DQ's unique menu items and customer-first philosophy have helped it carve out a special place in the hearts of fans globally. This focus on quality, customer satisfaction, and innovation has driven Dairy Queen’s vision of becoming the world's favorite quick-service restaurant. Dairy Queen franchisees, employees, and crew members are passionate about their work and... Show More
Job Requirements
- Must have excellent customer service skills
- Exhibit good manners, proper personal hygiene, positive attitude, and promptness
- Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time
- Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift
- Must be able to work in and out of different temperature ranges
- Ability to handle raw, frozen and cooked food products as well as products in and out of temperature danger zone (41-140 F)
- Capability to stand for long periods of time
- Able to lift up to 50 pounds
- Interact with the public and co-workers constantly during shifts
- Must be able to read order monitors
- Recall and communication of products and contents
- Practice established food handling procedures and meet any local health regulations
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a fast-paced kitchen or grill environment preferred
- Ability to communicate clearly and work cooperatively with team members
- Strong attention to detail and commitment to quality
- Basic knowledge of food safety and sanitation practices
- Positive attitude and good customer service skills
Job Duties
- Operates grill area in accordance with established standards, policies and procedures
- Quick, accurate and safe food production process
- Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness
- Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate
- Communicates all significant issues, both positive and negative, with management staff
- Clean work area, organize and stock needed items
- Completes assigned prep work for stocking and set up of grill area
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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