Convention Services Manager

HVMG, or Hotel Ventures Management Group, is a nationally recognized hotel management company known for its commitment to excellence, innovation, and career development opportunities within the hospitality industry. HVMG supports a vast portfolio of hotels across the United States, nurturing a culture that values the growth and advancement of its associates. Their "Be Excellent" culture emphasizes integrity, professionalism, and top-tier service, making it a beloved workplace by those passionate about hospitality. Employees enjoy a robust suite of benefits, competitive pay, and open pathways for career advancement. HVMG believes in fostering an environment where every team member can excel and progress, regardless of their starting point in the organization. The company is also committed to diversity, inclusion, and providing equal opportunities for all associates and applicants.

The role of a Convention Services Manager at HVMG is pivotal within the hotel's event and conference services department. This position is responsible for managing and executing group events, from initial planning stages through successful completion, ensuring that every event meets and exceeds client expectations. As the primary liaison between the client and hotel departments, the Convention Services Manager coordinates a wide range of logistical details to guarantee flawless meetings, conventions, and conferences. This role is essential to maintaining and enhancing HVMG's reputation for exceptional service.

Convention Services Managers at HVMG are tasked with building strong, productive relationships with both clients and internal teams, facilitating seamless transitions from sales to service and back to sales. Daily responsibilities include creating Banquet Event Orders (BEOs) and comprehensive group resumes, effectively communicating client needs to hotel staff, and maximizing revenue by upselling and offering enhancements to client events. The position reports directly to the Director of Sales (Director of Catering/Convention Services) and offers valuable exposure to the broader hotel operations.

This role is excellent for professionals seeking a dynamic career in hospitality, offering a path toward future roles in catering, group sales, food and beverage management, or broader hotel operations. Individuals in this position benefit from a supportive environment that encourages growth, creativity, and excellence in guest services. The Convention Services Manager must demonstrate strong organizational and communication skills, attention to detail, and a commitment to upholding HVMG’s Culture of Excellence. This full-time role offers flexible scheduling that may include evenings, weekends, and holidays to meet the diverse needs of events and guests.